Jeffrey Lim

A responsible and well-rounded individual with experience in warehousing and customer service. Passionate about trying new and challenging things to expand knowledge and gain new opportunities for personal and professional growth.

Quality Control / Receiver / Supervisor - Royal Sales Mktg. Corp. - 109 Delas Alas Drive, Batangas City

(2009-11 - 2020-03)

• Ensure deliveries are in good condition and complete.
• Ensure products delivered to customers are in good condition and complete.
• Check inventory.
• Check products that need to be returned to the company.
• Implement First In - First Out (FIFO).
• Check attendance.
• Conduct regular rounds to ensure efficient work.
• Delegate tasks to personnel.

Technology Consultant / Supervisor - Staples - 501 1st Avenue South Unit Y03A, Lethbridge, AB T1J 4L9

(2024-05 - 2025-06)

• Maximizes sales opportunities with every customer by using current selling techniques and company programs.
• Leads sales in the technology and furniture departments and cultivates a selling culture. with associates working in the departments in order to achieve current goals and targets.
• Provides assistance to associates in the department through training and coaching with regular follow up.
• Partners with a direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments.
• Effectively resolves customer concerns and escalates to management when appropriate.
• Performs follow up calls to solicit feedback on sales, promotes additional products and services where applicable.
• Ensures proper follow-up on all special orders and transfers placed in the department.
• Provides management with relevant sales information, stock levels and communicates any product problems.
• Ensures that all security devices (ex. EAS tags, alpha boxes, etc.) are placed onto appropriate products as indicated by loss prevention policies as needed.
• Maintains company merchandising standards, includes current pricing, signage, plan-o-grams, promotional planners, ad setups and displays. In D and E volume stores, this associate will action and maintain these processes.
• Prepares quotes on systems and related products when required
• Capable of following the RUSCOMP procedure effectively.
• Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including tech services.
• Understand and adheres to all privacy policies, coaches others to do so as well.
• Properly secures company assets and physical inventory and follows all loss prevention and key control procedures.

Team Leader - Princess Auto - 2950 32 St S, Lethbridge, AB T1K 7B4

(2025-08 - 2026-05)

• Responds to customer and Team Member general inquiries and in category-specific product knowledge
• Supports the leadership team in daily store operational needs and assists in leading Team Members in the execution of their tasks
• Supports and maintains a safe and respectful work environment; administers health and safety procedures as required
• Ensures area of responsibility is well-maintained including activities such as front facing, accurate pricing, tidiness and cleanliness
• Works with the Assistant Team Leader to execute proper category weekly plans
• Performs category audits
• Works with Team Members to separate and execute daily section management tasks and event set up
• Provides weekly feedback to the Assistant Team Leader and Team Leader in category and store specific needs and support
• Participates in hiring process and orientation of new Team Members
• Participates in annual review process for Team Members in their area of responsibility
• Supports on-the-job training and development of Team Members through knowledge-sharing and provides insight into their performance
• Opens and closes store as required
• Assists in actively managing loss prevention processes
• Supports the store leadership team in completion of tasks provided on a daily basis
• Communicates sales, product knowledge and opportunities within their category

Associate - Management - Batangas State University (BSU) (2009 - 2009)

Secondary - Marian Learning Center and Science High School (1996 - 1996)

Primary - Marian Learning Center and Science High School (1992 - 1992)