Jeffrey Williams

35 years in Autoparts.

Professional Experience

Nampa Auto Parts – Nampa, Idaho

Front Counter Sales Professional | April 2024 – Present

• Assist customers in locating and selecting the right parts for their automotive needs.
• Receive and process all incoming freight, ensuring accuracy in inventory.
• Scan and track parts for inventory management and replenishment.
• Provide exceptional customer service to maintain client satisfaction and loyalty.
• Collaborate with team members to ensure efficient store operations.

American Homes 4 Rent – Idaho

Maintenance Field Manager / Portfolio Leasing Manager | April 2018 – January 2024

• Managed a team of field technicians responsible for property maintenance, repairs, and installations.
• Oversaw property inventory management to ensure all required materials and parts were readily available.
• Assigned work scope and managed vendor relations, negotiating costs while maintaining high-quality standards.
• Conducted inspections, tracked work orders, and ensured maintenance tasks were completed efficiently.
• Handled emergency service calls and resolved tenant concerns with a strong customer service approach.

Cobalt Truck Equipment – Nampa, Idaho

Corporate Parts Manager | October 2001 – April 2013

• Managed all parts department operations, including front counter sales, phone sales, purchasing, and delivery coordination across five company branches.
• Led and trained a team handling $2,000,000+ in inventory, ensuring accurate cycle counts and reducing loss rates to 0.04%.
• Maintained 100% customer satisfaction by ensuring timely shipping and delivery of parts worldwide for custom-built trucks.
• Oversaw parts purchasing, receiving, and stock management, using Microsoft-based inventory systems.
• Shipped and received stock using UPS WorldShip, LTL, and truckload freight logistics.

AutoZone, Inc. – Caldwell, Idaho

Parts Sales Manager | October 1999 – October 2001

• Supervised, trained, and developed store personnel to enhance customer service and sales.
• Assisted in store operations, merchandising, and commercial sales to drive revenue growth.
• Managed cash handling duties, ensuring compliance with company policies.
• Ensured timely deliveries and accurate inventory for commercial accounts and store needs.
• Addressed and resolved customer concerns, turning complaints into positive experiences.

U.S. Army – Fort Lee, VA

Automated Logistical Specialist (92A) | January 1991 – September 1999

• Managed billions of dollars in inventory with zero loss across multiple duty stations.
• Ranked as Top 92A in the U.S. Army by the United States Quartermaster General (1994-1999).
• Distinguished Honor Graduate – Achieved perfect training score in Advanced Individual Training (AIT) for 92A Logistics Specialist.
• Handled military supply chain operations, including storage, distribution, and logistics planning.

Bachelor’s in Industrial Mechanics and Maintenance Technology

Oklahoma University – Norman, OK (August 2010 – May 2013)

• Associate of Applied Science in Logistics and Supply Chain Management

Harper College – Palatine, IL (August 1996 – May 1998)

• Diploma in General Studies

Caldwell High School – Caldwell, ID (August 1989 – May 1993)