Jenelle Bennett

Dynamic and results-driven professional with proven expertise in customer service work, and employee oversight. I thrive in fast paced environments, seamlessly adapting to challenges while delivering top-tier support that leaves a lasting impact. With extensive experience assisting customers through digital platforms, I have mastered the art of building strong relationships, resolving complex issues, and ensuring unparalleled satisfaction.

Recognized as a natural leader and mentor, I bring passion, precision, and an unwavering commitment to success in every role I take on.

Quality Control Expert at Home Depot (2025-02 – 2026-01)

• Distribute product goods throughout the store.
• Maintain a clean & organized environment for optimal customer convenience.

Logistics at Yanfeng (2022-10 – 2023-08)

• Audited shipments and vehicle parts to ensure all products are properly packed and shipped to the correct destinations.
• Supported planning and implementation of best practices for inventory distribution.

Customer Service Associate at Lowes (2021-06 – 2022-10)

• Handled customer concerns to maintain a high level of satisfaction.
• Provided prompt and helpful service to customers, enhancing overall customer experience.

Team Lead at Amazon Fulfillment (2020-04 – 2021-05)

• Packaged customer orders, neatly, and efficiently within a timely manner.
• Load inventory, and ensure all is accounted for.
• Manage my designated area, and ensure all employees are following protocol, and completing assigned tasks.

High School Diploma – Bessemer City High School (2016-08 – 2020-05)