Kate

Dynamic HR professional with a proven track record, specializing in talent acquisition and employee development. Adept at implementing performance management systems that enhance engagement and retention. Known for fostering strong relationships and utilizing effective coaching techniques to drive team success. Passionate about creating inclusive workplace cultures.

HUMAN RESOURCES OFFICER - Rowe Medical Corp. - Laguna Beach

(2026-01)

• Oversee payroll processing and benefits administration.
• Ensure compliance with labor laws and regulations affecting the organization.
• Ensure compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
• Manage employee benefits programs, such as health insurance, retirement plans, and vacation time.

SMALL BUSINESS OWNER - Flower City Abode, LLC - Laguna Beach, USA

(2022-04 - 2025-12)

Manage NY property as a short term rental. Maintains Super Host status with a 4.98 rating and classified as a "Guest Favorite." Ensure home is in perfect condition for each guest.

• Manage different contractors and service providers throughout extensive remodel in 2022.
• Supervise installation of furnishings, artwork, and accessories on-site.
• Ensured compliance with all local regulations regarding short-term rentals.
• Hired and supervise housekeeping contractor to maintain cleanliness between guest stays.
• Set competitive nightly rates based on market research and analysis of local trends.
• Maintain detailed records of all financial transactions using QuickBooks.
• Update property listing when needed with high-quality photos and accurate descriptions.
• Coordinate necessary repairs or upgrades with maintenance staff or contractors as needed.
• Respond promptly to guest inquiries, concerns, or complaints before, during, and after their stay.
• Oversee check-in and check-out process for guests, ensuring smooth experience.
• Implement marketing strategies to increase bookings during low seasons.
• Monitor guest feedback and utilized it to make improvements in service offerings.
• Curated memorable gift boxes that focused on handmade artisan goods.
• Promoted business through social media and live events to increase brand awareness.
• Sourced quality goods from other small businesses to create a cohesive brand community.
• Created meaningful content and artful photographs for all social media posts.
• Cultivated strong customer, vendor and contract relationships with a personal touch.
• Built a successful Shopify eCommerce Store. Updated it regularly to ensure the experience was easy for customers and photographs were up to date.
• Utilized Mailchimp to send marketing emails to customers.
• Oversaw company cash flow and financial aspects of business using QuickBooks.
• Negotiated contracts with vendors to secure products or services at competitive prices.

SMALL BUSINESS OWNER - Morninglight Gift Studio LLC. - San Juan Capistrano, California

(2016-12 - 2018-12)

• Oversaw inventory management and procurement of floral supplies and materials.
• Established partnerships with other businesses in related industries for mutual benefit.
• Researched similar businesses to determine competitive advantages.
• Created budgets and monitored expenses to stay within budget limits.
• Developed marketing campaigns to deliver messages to right audience.
• Ensured compliance with applicable laws and regulations while running the business.
• Designed customer loyalty programs to increase sales revenue.
• Handled customer inquiries and resolved issues promptly for improved satisfaction.
• Implemented cost-effective processes to streamline business operations effectively.
• Developed business plans and strategies to grow small business.
• Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
• Set pricing structures according to market analytics and emerging trends.
• Supervised company social media and marketing efforts to expand brand awareness and attract new customers.

SENIOR CONSULTANT - HR - Avanath - Irvine, California

(2014-06 - 2015-06)

• Developed HR strategies to enhance employee engagement and retention.
• Led talent acquisition initiatives to attract top-tier candidates for various roles.
• Implemented performance management systems to streamline employee evaluations.
• Facilitated training programs to improve staff skills and organizational effectiveness.
• Advised leadership on HR policies and compliance with labor regulations.
• Collaborated with cross-functional teams to address workforce planning needs.
• Conducted exit interviews with departing employees to assess reasons for leaving the organization.
• Mentored new team members on HR best practices, policies, and procedures.
• Analyzed current HR policies, procedures, and processes to identify areas of improvement.
• Managed payroll processing activities including calculations of wages, deductions, bonuses.
• Participated in interviewing candidates for open positions within the organization.
• Reviewed job descriptions regularly to ensure accuracy and relevance in alignment with changing business needs.
• Assisted in developing recruiting strategies that focused on diversity and inclusion initiatives.
• Resolved complex employee relations issues by providing coaching or counseling when necessary.
• Created a comprehensive onboarding program for new hires which included orientation sessions, mentorship programs and career development plans.
• Advised senior leadership on effective ways to align organizational goals with individual objectives through effective performance management systems.
• Partnered with department heads to ensure compliance with all federal and state employment laws.
• Researched compensation trends in order to develop competitive salary structures for various job roles within the organization.
• Hired employees and processed hiring-related paperwork.
• Sourced, qualified and conducted screening interviews with job candidates.
• Prepared or maintained employment records using human resources management system software.
• Conducted exit interviews and completed employment termination paperwork.

DIRECTOR OF HR/SR. HR GENERALIST/HR GENERALIST/HR ASSOCIATE - Carmel Partners, INC - San Francisco, USA

(2004-12 - 2011-05)

• Managed HR Associate and oversaw HR management for multiple regions in various US states CA, HI, VA, DC.
• Stayed abreast of employment legal issues. Ensure decisions provide the best possible outcome while appropriately limiting company exposure.
• Developed human resources policies to meet organizational needs and comply with Federal and State Laws. Oversaw annual review and revision to the Policies & Procedures Manual, HR Managers Guide, and the Safety & Health Program. Partner with legal consultant as needed/required.
• Directed development and maintenance of HRIS to ensure accurate and timely record keeping and reporting.
• Oversaw US citizenship and immigration cases - specifically H1B petitions and PERM Labor Certification Applications.
• Facilitated and promoted a diverse and harassment-free workplace.
• Facilitated employee relations issues and policy interpretation for employees and managers.
• Managed and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
• Facilitated performance review/appraisal and assessment process.
• Assessed and identified highly complex needs and develop creative strategies to implement effective recruitment plans.
• Partnered with Regional Vice President/Regional Managers to develop regional staffing strategies.
• Partnered with hiring managers to facilitate the end-to-end selection process from the screening through offers and closing candidates.
• Supported effective on-boarding of senior leaders to the organization.
• Managed payroll function from start to finish utilizing ADP; responsible for accurate and timely processing of payroll in compliance with State and Federal Laws.
• Coordinated benefits open enrollment process and communication of program updates.
• Oversaw the administration of leaves of absence including disability, FMLA, workers compensation, and personal; provide advice to employee and managers on policy guidelines and interpretation of benefit programs.
• Managed Workers Compensation claims for assigned regions; work with claims adjuster, manager, and employee to ensure the injury/illness is handled appropriately and claim is closed in a timely manner.
• Developed and executed training programs to all levels of employees. Training programs included new hire orientation, performance review management, hiring practices, and leadership coaching and management development.
• Assisted with the organization of company events and quarterly employee newsletter.

HR ASSOCIATE/ACCOUNTING ASSISTANT - LuMend INC - Redwood City, USA

(2001-01 - 2004-12)

• Assisted with development of human resources policies to meet organizational needs and comply with Federal and State Laws.
• Assisted employees and managers with employee relations issues and policy interpretation.
• Worked with head of HR to advise employees for resolution.
• Assisted with Recruiting program; Posted open positions, screen resumes and potential candidates, process offer letters and walk hiring managers through hiring process.
• Maintained employee personnel file in accordance with company and regulatory guidelines.
• Audited employee files bi-annually.
• Managed payroll function from start to finish utilizing ADP; responsible for accurate and timely processing of payroll in compliance with State and Federal Laws.
• Performed AP/AR accounting functions.
• Oversaw the administration of the time-off process; ensuring accurate reporting of PTO accruals.
• Managed benefits plans including group medical, dental, vision, short/long term, life; monitor COBRA elections. Processed new enrollments and terminations.
• Processed invoices for employee benefit programs; maintain relationships with insurance carrier and vendors; solve any discrepancies.
• Prepared communication to employees about benefit programs; establish and maintain relationships with third party administrators.
• Oversaw administration of 401(k) plan; responsible for accurate 401k reporting.
• Administration of leaves of absence including disability, FMLA, PDL, workers compensation, etc.; Advised employees and managers on policy guidelines and interpretation of benefit programs.
• Processed workers compensation claims and maintain OSHA logs.

BA - Psychology, Art History - Westmont College (2000-01)