Jenna Marks

Early career professional with a blend of customer service and attention to detail with experience in retail, operations, and administration.

Background in inventory, data management, and scheduling, with strengths in client-focused communication and multitasking across shifting priorities. Reliable, adaptable, and a team player.

E-Commerce Manager at Bricks and Minifigs (2026-03 – Present)

• Managed streaming operations and the procurement of new product
• Oversaw daily store-front processes, including trade-ins, floor stocking, and floor modeling, as well as the management/training of our online team
• Inventoried new and current products, along with pricing and listing for in-store, online, and steam sales

Laboratory Technician at Oncotect (2024-05 – 2025-05)

Biotech startup for cancer detection in dogs

• Performed laboratory procedures and analyses as part of production testing for customer animal specimens
• Managed documentation, data entry, and order processing to support accurate testing and reporting
• Maintained laboratory equipment and ensured compliance with safety, quality, and cleanliness protocols

Server & Hostess at Tucker Street Diner (2025-06 – 2026-02)

• Served as Shift Leader overseeing daily restaurant operations and staff coordination
• Managed opening and closing procedures with attention to cash handling, inventory checks, workstation setup, and compliance with sanitation standards
• Trained and onboarded new employees, integrating them smoothly into team culture

Receptionist at Paintbase Nail Salon (2019 – 2020)

• Managed front desk operations, including greeting clients, appointment scheduling, and calendar coordination
• Maintained accurate financial records

Coach at Figure Skating (2022 – 2024)

• Coached young skaters in foundational techniques while fostering a positive, structured learning environment

Barista at Cha Tea House (2021 – 2023)

• Prepared and served customer orders while maintaining cleanliness, workstation organization, and a high standard of customer service

Bachelor of Arts in Science, Technology and Society – North Carolina State University (2024-05)