Jenni Sargent

Experienced Senior HR Business Partner and SHRM-CP professional specializing in benefits administration and comprehensive HR operations. Expertise includes employee benefits, Open Enrollment, leave administration, HRIS, payroll, employee relations, recruitment, compliance, and employee support. Proven ability to resolve complex issues, maintain accurate HR data, streamline processes, and partner with leadership and vendors to support organizational goals.

Seeking a Benefits Administration opportunity focused on delivering accurate, efficient, and employee-centered service.

Senior HR Business Partner - Lighthouse Youth Services - Cincinnati, OH

(2018-11)

• Administer employee benefits programs, including medical, dental, vision, retirement, leave, FMLA, ADA, disability, and Workers' Compensation, 401k.
• Lead annual Open Enrollment, including employee communications, benefits education, enrollment support, and vendor/broker coordination.
• Serve as primary benefits resource, resolving employee issues and partnering with vendors and brokers to ensure effective service delivery.
• Maintain HRIS data integrity and accurate employee, benefits, payroll, and deduction records.
• Oversee bi-weekly payroll processing and ensure accurate benefits deductions and timely issue resolution.
• Prepare and analyze HR reports related to benefits, payroll, recruiting, and workforce data.
• Manage full-cycle recruitment, onboarding, new hire orientation, and benefits enrollment.
• Advise and train managers on employee relations, performance management, investigations, corrective action, and employment law compliance.
• Provide employee relations support by coaching managers, addressing workplace concerns, conducting investigations, and recommending fair, consistent resolutions.
• Manage employee separations, including exit interviews, COBRA administration, and final benefits processing.

Office Administrator - Mason County Chiropractic - Maysville, KY

(2000-01 - 2018-09)

• Directed daily operations of a busy physician practice while supervising staff, including hiring, onboarding, scheduling, training, and performance management.
• Managed employee records, weekly payroll, electronic health records, billing systems, and insurance verification.
• Assisted patients with insurance coverage questions and provided high-quality customer service.
• Managed purchasing, inventory, vendor relationships, provider licensure, and HIPAA compliance.
• Oversaw accounts payable, accounts receivable, reconciliations, QuickBooks records, patient payments, and daily bank deposits.
• Maintained efficient administrative systems and processes supporting daily business operations.
• Coordinated provider credentialing, licensure renewals, payer enrollment, and documentation to support compliance and uninterrupted practice operations.

Bachelor of Science - Business Administration – Human Resource Management - Liberty University (2022)

Associate of Arts - Business Administration - Maysville Community and Technical College (2012)