Jennifer Abioro

Healthcare Administration professional with experience in health information management, patient care coordination, customer service, regulatory compliance, and aviation. Skilled in HIPAA compliance, EHR management, data integrity, customer relations, conflict resolution, and communication.

Flight Attendant - Republic Airways

(2024-03)

• Ensure passenger safety and compliance with FAA regulations.
• Deliver exceptional customer service and resolve passenger concerns.
• Respond to medical emergencies and operational disruptions.
• Collaborate with flight crews and airport personnel to ensure safe operations.

Health Information Specialist II - Datavant - Remote

(2022-03 - 2024-03)

• Maintained EHR integrity and HIPAA compliance.
• Processed Release of Information requests in accordance with federal and state laws.
• Conducted audits and resolved discrepancies in patient records.
• Managed patient data updates and documentation accuracy.

Patient Care Coordinator - MedExpress Urgent Care

(2020-04 - 2021-11)

• Coordinated communication between patients, providers, and insurance agencies.
• Processed prescriptions and refills while maintaining regulatory compliance.
• Supported patient care coordination and EHR documentation.

Administrative Assistant - Second Chances Comprehensive Services

(2019-10 - 2020-04)

• Provided administrative support to executive and marketing teams.
• Maintained client and employee documentation in EMR systems.
• Coordinated travel, scheduling, and insurance authorizations.

Front Desk Intern - Walt Disney World Resort

(2018-02 - 2018-08)

• Delivered exceptional guest service and resolved guest concerns.
• Supported daily operations and trained new team members.
• Improved guest satisfaction through timely problem resolution.

Unit Secretary - Phoebe Putney Memorial Hospital

(2016-05 - 2018-02)

• Scheduled appointments and verified insurance coverage.
• Maintained patient records and HIPAA compliance.
• Coordinated communication between patients and medical staff.

Master of Healthcare Administration - Healthcare Administration - George Mason University (2023)

Bachelor of Healthcare Administration - Healthcare Administration - Albany State University (2017)