Jennifer Flowers
Customer Service Representative
Talent
Hokes BluffMember since November 9, 2026
POS transactionsEBT processingCustomer satisfaction measurementAttention to detailQuality assuranceSanitation practicesMulti-taskingEffective communication
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POS transactionsEBT processingCustomer satisfaction measurementAttention to detailQuality assurance
About
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Experience
Customer Service Representative - Johnsons Giant Foods - Attala, Alabama
(04-2023 - 10-2026)
- Assisted Johnsons Giant Foods shoppers with questions, returns, and service concerns.
- Processed cash, card, and EBT transactions at customer service desk.
- Resolved price disputes using store policies and register records.
EVS Floor Technician - Gadsden Regional Medical Center - Gadsden, AL
(07-2022 - 11-2022)
- Stripped, scrubbed, and polished floors using commercial cleaning equipment and supplies.
- Cleaned and disinfected patient rooms, hallways, and clinical areas within the medical center.
- Cleaned hospital rooms and maintained keeping everything sanitary.
- Collected trash and soiled linen from rooms, units, and common areas.
Education
Cna, Phlebotomy - Gadsden State Community College (01-2023 - 05-2023)
Skills
Customer Service Representative
