Jennifer Hickerson
Systems Administrator/ Application Manager
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About
I would describe myself as a someone who likes to find the answers and resolve issues. I am well versed in troubleshooting, Application Support, migrations and data retention in a windows environment. During these projects, I have created numerous change control documents and user documentation. My experience has led me to create lasting relationships with internal and external stakeholders as well as vendors. I believe my extensive experience and knowledge aligns well for any position
Experience
I have worked at Clario for 14 years as their Systems Administrator for Cardiac Safety application software. I was responsible for on prem and virtual server maintenance, user access, upgrades, troubleshooting for the life of the environment.
Education
I have an associates degree from Information & Technology Business Systems, Inc. and several certificates for IT.
