Jennifer Orkin
Administrative Assistant | Office Support | Customer Service
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About
Dedicated and highly dependable administrative professional with extensive experience managing business operations, providing exceptional customer service, maintaining confidential information, coordinating responsibilities, and supporting clients and families. As the Owner and Operator of Jen's Caregiving LLC since 1998, I have developed strong skills in organization, communication, scheduling, recordkeeping, problem-solving, time management, and working independently. My experience also includes serving as a Voting Clerk with the Maricopa County Elections Department, where accuracy, confidentiality, professionalism, and attention to detail were essential.
I am currently pursuing certification in Medical Billing and Coding through Arizona State University, further strengthening my administrative, documentation, and computer-based skills. I am a fast learner who takes pride in being organized, dependable, professional, and committed to providing excellent service.
Experience
Owner / Operator / Personal Assistant / Caregiver at Jen's Caregiving LLC (1998-05 – Present)
Manage the day-to-day operations of a caregiving and personal assistance business.
- Communicate directly with clients, families, healthcare professionals, and other service providers.
- Coordinate schedules, appointments, services, and daily responsibilities.
- Maintain accurate records and documentation while protecting confidential client information.
- Handle multiple responsibilities simultaneously while prioritizing urgent and time-sensitive needs.
- Provide professional and compassionate customer service while building long-term relationships with clients and families.
- Manage business-related administrative responsibilities, correspondence, organization, and recordkeeping.
- Exercise discretion and professionalism when handling sensitive personal and financial information.
- Work independently, make decisions, solve problems, and adapt to changing client needs.
- Maintain a high level of reliability, organization, and attention to detail.
- Demonstrate strong communication skills when working with individuals from diverse backgrounds and with different needs.
Voting Clerk at Maricopa County Elections Department (2018-07 – 2018-11)
Assisted with election-related administrative responsibilities in a professional and highly regulated environment.
- Worked with members of the public while providing courteous and professional customer service.
- Followed established procedures and maintained accuracy when handling election-related information and materials.
- Demonstrated strong attention to detail and the ability to follow detailed instructions.
- Maintained professionalism and confidentiality when handling sensitive information.
- Worked effectively as part of a team in a fast-paced environment.
- Assisted voters and responded to questions while maintaining patience and professionalism.
- Adapted quickly to procedures and responsibilities in a time-sensitive environment.
Emergency Medical Services Certification/Training at Central Nine Career Center (2000-08 – 2002-05)
Completed formal training in emergency medical services.
- Developed strong communication, critical-thinking, teamwork, and problem-solving skills.
- Learned to remain calm and professional in high-pressure situations.
- Developed experience interacting with patients and healthcare professionals.
Healthcare Volunteer
Volunteer Experience Beginning at Age 16. Developed an early commitment to helping others through volunteer work in healthcare settings.
- Gained experience interacting with patients and families.
- Developed strong interpersonal communication and customer-service skills.
- Learned the importance of compassion, professionalism, respect, and confidentiality.
Education
Certification in Medical Billing and Coding – Arizona State University (2026 – 2027)
Certification/Training in Emergency Medical Services – Central Nine Career Center (2000-08 – 2002-05)
High School Diploma – Whiteland Community High School (1998-08 – 2002-05)