Jennifer Sewell

Healthcare business leader and AI medicine entrepreneur with 31 years of clinical and wellness experience and 18 years building and leading a concierge practice from zero. Known for enterprise sales instincts, business development, account management, and client retention in high-trust healthcare settings, now pivoting that track record into digital health, AI-supported healthcare, and health informatics roles that require revenue growth, healthcare partnerships, and implementation and change management across complex organizations.

Client Relations Specialist at Northwood Club (2020-01 – 2025-01)

• Built and managed a repeat-booking pipeline of high-net-worth club members through proactive outreach, white-glove service, and consistent follow-up, using account management and pipeline management practices to keep the schedule full.
• Led client intake and ongoing care-planning conversations, translating complex health histories into clear service plans and coordinating with other providers and digital health tools as part of whole-person care.
• Drove client retention and referral growth by serving as a trusted advisor on wellness, strengthening long-term relationships that map directly to enterprise account management and healthcare partnerships.

Founder & CEO at Still Waters Massage Inc. (2000-01 – 2018-01)

• Founded and scaled a concierge wellness practice, owning business development, enterprise sales conversations with corporate and VIP clients, and full P&L ownership for nearly two decades.
• Built and managed a revenue pipeline of individual, corporate, and referral partners, using account management, pipeline management, and client retention strategies to grow recurring revenue and sustain long-term contracts.
• Negotiated pricing, service packages, and contracts with clients, vendors, and landlords, handling end-to-end negotiation and contracting and ensuring profitable revenue growth.
• Implemented new scheduling, documentation, and payment technologies over time, leading implementation and change management across staff and clients as healthcare technology and digital health tools evolved.

Founder / Director / Educator at Still Waters Massage Institute Inc. (2010-01 – 2018-01)

• Designed and led a massage-education program, teaching students how to deliver safe, ethical care while managing client relationships and maintaining consistent revenue.
• Developed curricula that integrated emerging healthcare technology, health informatics awareness, and digital health documentation practices into hands-on clinical training.
• Built and maintained partnerships with local wellness centers and community organizations, deepening healthcare partnerships and creating a steady pipeline of practicum sites and job placements.

Health Informatics – University of North Texas

Associate Degree – Arizona College (2024-01 – 2026-01)