Jennifer Stigler

I have superior skills in a fast-paced environment, work well under pressure and I'm goal-oriented. My sale experience is excellent as I always reach my quota. My voice is always friendly,helpful and professional in am a people person. I always tell my boss to put me to work in watch my skills take off!!!

Willing to relocate: Anywhere

Food Service Worker at Dallas Medical Center (2019-12 – 2026-02)

• Prepares cold food items and assists in various support activities
• Prepares cold food items for patients and cafeteria
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance
• Complete tray assembly
• Ensures food meets all safety and sanitary regulations and completes all required documentation
• Data entry using Microsoft Excel
• Basic cash handling
• Maintains a safe, clean, neat and orderly cooking area
• Ensures all department policies and programs are adhered to
• Ensure satisfaction in quality and service using problem resolution skills as necessary
• Completes daily position checklists, cleaning duties and all required documentation
• Completes all mandatory in-service trainings and meets employee health requirements
• Washes and sanitizes all food service equipment used for patients and cafeteria service
• Replaces items to their proper

Front Desk Receptionist at Helping Hands Family (2022-08 – 2025-12)

• Greet guests: Welcome clients and visitors warmly and professionally.
• Direct people: Guide visitors to the correct person, room, or department.
• Manage phones: Answer, screen, and route incoming phone calls, and take clear messages.
• Handle inquiries: Provide basic and accurate information in person, over the phone, or via email.
• Schedule appointments: Manage calendars, book meetings, and reserve conference rooms.
• Handle mail: Sort, track, and distribute incoming and outgoing mail, packages, and deliveries.
• Maintain records: Update databases, enter data, and handle filing, copying, and faxing.
• Support staff: Assist team members and managers with daily office tasks
• Keep space tidy: Ensure the reception and lobby areas remain clean and organized.
• Manage supplies: Track inventory of office supplies, stationery, and refreshments, and reorder as needed.
• Maintain security: Monitor visitor access, issue visitor badges, and manage sign-in logbooks

Activity Aide at Aunt Martha is nursing home (2019-04 – 2025-11)

Phlebotomist medical assistant, Medical Assistant, CNA, BLS, Cpr/first Aid, Pharmacy technician at Care.com (2014-02 – 2022-11)

Metro south care center

• Phlebotomist medical assistant
• Medical Assistant
• CNA
• BLS
• Cpr/first Aid
• Pharmacy technician

Telemarketing Representative at H&R Block (2019-03 – 2022-10)

• Costumer service answering the phone

Phlebotomist at Labcorp (2020-02 – 2022-01)

• Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting
• Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures
• Maintained strict adherence to infection control protocols and safety standards during blood collection process
• Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures
• Collaborated with healthcare team members to prioritize specimen collection based on patient needs and laboratory requirements
• Efficiently processed and prepared specimens for transport to the laboratory, ensuring timely delivery for analysis
• Utilized knowledge of different types of tubes, additives, and anticoagulants for appropriate specimen collection techniques
• Performed capillary punctures on pediatric patients using age-appropriate methods to minimize discomfort
• Followed established protocols for handling hazardous materials such as sharps containers and biohazard waste disposal
• Managed inventory of phlebotomy supplies, restocking as needed to ensure uninterrupted workflow
• Conducted quality control checks on equipment regularly to maintain accuracy in test results
• Assisted in training new phlebotomy staff members on proper techniques, safety procedures, and customer service skills
• Maintained confidentiality of patient information at all times according to HIPAA regulations
• Responded promptly to urgent requests for STAT orders or difficult venous access situations with professionalism and efficiency
• Collaborated with laboratory personnel regarding specimen requirements or issues related to sample integrity
• Participated in continuing education programs and workshops to stay updated on industry trends and best practices
• Adhered strictly to standard operating procedures (SOPs) when performing phlebotomy procedures
• Accurately recorded patient demographics, medical history information, and test orders into electronic health records (EHR)
• Provided clear instructions regarding pre-test preparations to patients, ensuring accurate test results
• Maintained a clean and organized work area, following infection control guidelines
• Assisted in the maintenance and calibration of phlebotomy equipment to ensure accuracy and reliability
• Communicated effectively with patients of diverse backgrounds, demonstrating cultural sensitivity and respect
• Performed point-of-care testing (POCT) as required by specific patient needs or facility protocols
• Demonstrated proficiency in using various computer systems for order entry, result retrieval, and data entry
• Collaborated with healthcare providers to resolve any issues or concerns related to specimen collection or handling
• Maintained up-to-date knowledge of OSHA regulations regarding safety precautions in the workplace
• Collaborated with laboratory staff on troubleshooting issues related to specimen quality or processing errors
• Provided support during blood transfusion procedures by verifying patient information and labeling units correctly
• Assisted in the implementation of new phlebotomy techniques or technologies for improved efficiency
• Participated actively in team meetings and contributed ideas for process improvement initiatives
• Demonstrated flexibility by adapting quickly to changes in workflow or scheduling demands
• Supported other departments within the healthcare facility when needed, promoting teamwork across disciplines
• Ensured proper disposal of biohazardous materials according to established protocols
• Managed high volume of daily phlebotomy requests while maintaining attention to detail and accuracy

Associate in Security – Spring pack college (2018-08 – 2019-05)

Some college