Professional Summary
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Dynamic professional with a proven track record as a high-achieving customer service and sales top performer. Excelled in meeting and exceeding ambitious targets through effective communication, strategic problem-solving, and a relentless commitment to customer satisfaction. Demonstrated resilience, adaptability, and a results-driven mindset, consistently delivering outstanding performance in fast-paced and competitive environments.
Recognized for exceptional interpersonal skills, fostering lasting client relationships, and contributing to overall team success.
Tempe, AZ
December 2023- Current- Call center
Provide exceptional customer service , ensuring timely accurate appointments set for the drivers check ins check outs and accurate accounting of lost trailers Desclating situation. I have a proven track record of Hitting above and beyond my metrics and driving performance while taking one of the highest call volumes on the floor.
january 2022 – February-21-2025
Skills
Gila river hotels and casinos July 2021 – May 2022
securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors and general customer service
Skills
United States Army Reserves Luke air force base & Arizona
July 2020 – July 2021
United States Army active duty Fort Drum & New York
October 2015 – july 2021
I was trained in effective negotiation Skills in the military. tracking and reporting enemy's activities, direct employment of weapon systems; securing and preparing ammunition on scout vehicles; performing navigation during combat missions, collecting data about enemy troops weapon systems and civilians. I was deployed overseas immersing myself with European cultures and I am very experienced working with all different types of people from all different walks of life.
Skills
Army 2020-2021
I would train new members. I am a dynamic Army leader with a proven track record of effective team management and mission accomplishment. I am proficient in strategic planning, delegation and fostering a cohesive team environment, I work well under pressure and
I would teach new members how to perform well under pressure and teach them battle tactics and skills. While teaching the new members to have a high empathy for others and how to gain trust while building rapport to be able to work well with others and perform our daily missions and training events.
Skills
i have only completed high school
