Jenny Riggs

Compassionate Case Manager experienced in coordinating care for Mental health/Drug treatment environments. Proactive and resourceful with strong knowledge of community resources. A strong communicator with a passion for helping others.

CASE MANAGER - Valley Behavioral Health - Salt Lake City, Utah

(2022-02)

• Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.
• Maintained clients' records by reviewing case notes and logging events and progress.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Facilitated individual and group sessions to promote positive behavior change for clients.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Participated in community events to promote services and engage with public.
• Utilized grant writing skills to secure additional program funding.
• Partnered with local organizations to expand access to social and community services.

OFFICE SPECIALIST - Valley Behavioral Health - Salt Lake City, Utah

(2019-06)

• Scheduled appointments, maintaining calendars for personnel.
• Checked clients into their appointments and informed respective parties that the client is there.
• Coordinating with Billing and insurance providers.
• Ordered office supplies ensuring that all items were received in a timely manner.
• Answered incoming calls promptly and provided necessary assistance or directed callers to appropriate personnel.

High School Diploma - South Park Academy