Jereene Agbayani

Customer service and retail professional with experience in high-volume military retail, cashiering, merchandising, order fulfillment, food service, and hospitality environments. Skilled in customer service, point-of-sale (POS) systems, cash handling, retail sales, inventory support, order accuracy, food safety, sanitation, and maintaining organized work areas. Dependable team player with strong communication, time management, adaptability, and problem-solving skills.

Military spouse experienced in relocating between duty stations and quickly adapting to new teams, procedures, systems, and communities. Currently pursuing a Bachelor's degree in Hospitality & Management with a Baking & Pastry focus.

Profesional Experience Stay-At-Home Parent / Military Spouse - El Paso - El Paso, TX

(2024-06 - 2026-09)

• Managed daily schedules, appointments, household budgeting, and family logistics during a military-family transition.
• Coordinated relocation responsibilities, schedules, and changing family needs while maintaining organization and attention to detail.
• Demonstrated adaptability and resilience while transitioning between locations, communities, and daily routines.
• Continued college education and professional development while preparing to return to the workforce.
• Maintained strong time-management, organizational, communication, and problem-solving skills while managing multiple responsibilities.

MILITARY SPOUSE RELOCATION & PROFESSIONAL DEVELOPMENT - Military Spouse

(2014-12 - 2026-09)

Career transitions reflect military-family relocations and duty-station changes. Maintained focus on family responsibilities, education, and professional development while preparing to return to the workforce. Developed strong adaptability, organization, resilience, communication, and time-management skills through frequent transitions and changing environments.

Customer Service Associate - Army & Air Force Exchange Services (AAFES) - Washington, DC

(2023-06 - 2024-05)

• Provided friendly and professional customer service in a high-volume military retail environment.
• Assisted customers with purchases, product questions, product locations, and general service needs.
• Processed cash, credit, and debit transactions accurately using point-of-sale (POS) systems.
• Maintained accurate cash register operations and followed established cash-handling procedures.
• Restocked merchandise and maintained product displays to support sales and customer accessibility.
• Maintained clean, organized, and safe sales-floor and work areas.
• Worked effectively with team members to maintain efficient store operations during busy periods.
• Responded to customer needs and concerns professionally while supporting a positive shopping experience.

Garden Associate / CASHIER / GARDEN ASSOCIATE - Reston Garden - Reston, VA

(2023-03 - 2023-06)

• Operated cash registers and processed customer purchases accurately and efficiently.
• Provided customer service by helping shoppers locate merchandise and answering general product questions.
• Assisted with product selection and provided information based on customer needs.
• Restocked merchandise and maintained organized product displays.
• Supported merchandising and sales-floor organization to maintain an attractive and accessible store environment.
• Worked efficiently in a fast-paced retail environment while maintaining accuracy and customer service standards.

Expediter - Flavorworks - Tacoma, WA

(2019-04 - 2019-08)

• Coordinated food orders between kitchen and service teams to support timely and accurate order delivery.
• Verified order completeness, accuracy, presentation, and special requests before service.
• Communicated effectively with kitchen and service staff during high-volume operations.
• Supported efficient workflow and teamwork in a fast-paced food service environment.
• Maintained attention to detail while handling multiple orders and changing priorities.

Dental Assistant - El Paso Dental Assistant School (2025-12)

Associates - Business Studies - University of Maryland Global Campus (2018-11)

Bachelor - Hospitality & Management, Baking & Pastry - Startford University