Jeremy Dalton

Results-driven operations and maintenance leader with 25+ years of experience in property management, home improvement, and team leadership. Proven track record of growing teams, improving revenue and cost efficiency, managing multi-market renovations, and delivering exceptional customer satisfaction. Strong background in vendor management, budgeting, safety, and process improvement.

Renovation Coordinator - Evernest

(2024-09 - 2026-07)

• Managed renovations across 7 markets with 50–85 active property turns for single-family and institutional owners.
• Reviewed inspection reports, prepared renovation estimates, coordinated vendors, performed post-renovation QC, and closed completed projects including invoicing and callback resolution.
• Conducted weekly vendor payable audits and held regular status meetings with Property Managers.
• Interviewed, onboarded, and trained new vendors on company processes and standards.

Property Maintenance Technician / PMT Manager – Nashville Market - Evernest - Nashville

(2023-07 - 2024-09)

• Performed initial, move-out, and move-in property inspections with detailed photo documentation and condition reports.
• Managed training, daily schedules, weekly meetings, and monthly one-on-ones for the PMT team.

Home Improvement Manager – Franklin - Lee Company - Franklin

(2019-05)

• Oversaw day-to-day operations of the Home Improvement Division with full responsibility for a $2.5M annual budget.
• Grew the team from 11 to 24 employees; added a Project Manager and promoted Field Supervisor and Team Lead roles.
• Drove 25% revenue growth and 40% reduction in Cost of Sales while maintaining a 95/100 customer satisfaction rating.
• Led safety training and equipment procurement; achieved only 1 recordable injury in 3 years and earned Safety Award twice.
• Managed hiring, performance reviews, and disciplinary actions; handled escalated customer issues and pulled all required permits.
• Presented monthly business reports to senior management; collaborated with 10 Community Managers to implement standardized procedures.
• Two-time Employee of the Month. Attended Belmont College Leadership Academy.

Home Improvement Technician – Franklin & Mount Juliet - Lee Company - Franklin & Mount Juliet

(2013-06 - 2019-05)

• Met with customers to assess needs, prepared and presented quotes, completed work, and collected payment.
• Top Home Improvement producer for 5 years. Graduated from Lee Company's S.T.E.P. class. Fall Protection certified; trained fellow technicians.

Agent Recruiting - Producers Equity Group

(2010-06 - 2013-06)

• Generated leads, scheduled appointments, assessed client needs, and secured underwriting approval for coverage applications.
• Recruited and trained new agents; licensed in Health and Life Insurance in Tennessee. Averaged 75–100 outreach calls per day.

Design & Install Technician - Oasis Irrigation

(1997-08 - 2010-06)

• Designed and installed commercial, residential, and golf-course irrigation systems; performed inspections, audits, adjustments, and repairs for maximum efficiency.
• Forecasted equipment, labor, and materials; completed GPS mapping and AutoCAD drawings. Certified Watertronics pump technician.