Writer//Customer Service Professional/Fabricator
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Experienced mechanic/auto electric technician, sign installer, welder, and fabricator. Sales professional exceeding monthly goals. Customer service professional with five years experience achieving customer satisfaction goals, while building long term relationships with recurring customers. Able to learn any skill set and do what is needed for a job well done. Freelance screenwriter.
Welder / Fabricator – substitute sign installer
Nov 2016 - Jan 2018
· Respond to service calls quickly and professionally.
· Set up equipment and weld parts according to welding chart specifications and type.
· Prepare broken parts for welding by properly grooving and scarfing surfaces.
· Inspect grooves, angles, and gap allowances with micrometer, caliper, and other precision instruments.
· Precision cut materials with power saws, hand shears, and chipping knives.
· Position and clamp workpieces together and properly assemble them in jigs and fixtures.
· Followed all safety guidelines, including proper machine guarding and lockout and tagout procedures.
· Delivered signs to Real Estate and construction companies such as Cohn, C.F. Evans, & South State Bank.
· Cut wooden sign posts to its actual size to use, & painted them for the signs to be placed on for the customers to see & read.
· Performed vinyl graphics in which they were cut, placed, & assembled on various signs which included double sided, A-Frame, lot & yard sign.
· Operator of 20'-25'scissor lift, fork lift, Skid Steer with and without auger bits, as well as mid to full size bucket trucks. (No CDL)
· Lift, load, and unload all supplies and signs up to 150lbs physically and up to 1,000 lbs with cranes or ladder trucks. Dug holes for sign bases, painted and installed monument signs.
· Wire and test building, pylon and monument signs with high voltage.
· Regularly worked in all-weather conditions throughout South Carolina and surrounding states at heights up to 120 feet to install signs.
Commercial Salesperson / Professional Parts Specialist
Nov 2015 - Sep 2016
· Accurately logged all daily shipping and receiving orders.
· Answered customer questions about product availability and shipment times.
· Greeted customers in a timely fashion, while quickly determining their needs.
· Placed special merchandise orders for customers.
· Entered data promptly and efficiently with a 100% accuracy rate.
· Responded to all customer inquiries thoroughly and professionally.
· Processed cash and credit payments rapidly and accurately.
· Coordinated between the billing department and customers to resolve problems.
· Documented all customer inquiries and comments thoroughly and quickly.
Office Manager/Mechanic/Part Owner | Proveaux Motorsports, LLC dba Don's Auto Electric, LLC
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Skills & Abilities
