Jerrye Lizana
Program/Vendor Management
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About
Several years of ERP project experience at various large multi-national clients with a concentration in Security and Privacy Access Control, Operations, Supply Chain Management, and Data Management while working with Finance and other business lines resulting in a solid know-how to support the environment as well as 12+ years of consulting experience of successfully engaging with cross-functional teams to deliver on-time projects via Agile, Salesforce, Waterfall, and Scrum.
Experience
P/T Revenue Auditor at InfoGenesis (2023-09 – Present)
- Generate all required daily audit reports using InfoGenesis POS
- Perform all aspects of general accounting for revenue auditing that includes auditing operations and various venues to ensure they are processed correctly and accurately recorded in order to protect the company and its assets against liability and fraud
EIP Access Control Program Manager at HCL Technologies @Google, LLC (2021-09 – 2023-02)
Security and Privacy – Enterprise Infrastructure Protection (EIP) ~ Cleaned up Restricted Production Access Ownership by gathering data from AClaim, Code Search, and Ganpati to identify Service Owners; created bugs in Buganizer and managed access and ownership issues.
Vendor Management Systems (VMS) Program Manager at HCL Technologies @Google, LLC (2020-04 – 2021-09)
Managed and maintained VMS through a mix of proactive and reactive support channels via dashboards, queues and bugs, feature requests, and general operations.
- Successfully achieved the end-to-end oversight of the Extended (Contingent) Workforce that included daily Buganizer triage
- Reviewed and granted Sphinx requests (security setup and system access) for roles in Smart Track
- Facilitated release calls with Coupa and internal teams to test bug fixes in the lower environments (UAT/LNP) for on-time delivery of major/minor patch releases into PROD
- Performed quarterly audits and cleaned-up requested roles access to ensure authorized access compliance
HCL Technologies @Google, LLC at HCL Technologies @Google, LLC (2020-04 – 2023-02)
Vendor Operations/Supplier Governance Program Manager at Adecco @Google, LLC (2018-12 – 2020-04)
Successfully partnered with both APAC and North America Legal teams, Program/Project Managers, and Google Directors to clean up the backlogged out of compliance SOWs that posed a financial and co-employment risk to Google. Drastically improved the completion and closure processing time for 70-SOWs from six (6) months to two (2) months. The clean-up process eliminated Google's risk for expired and out of compliance SOWs as well as prevented resources under these SOWs from termination.
In addition, streamlined/quicker processing of SOWs saved Google over $588K for a 6-month period.
- Worked closely with Legal (reviewed, accepted/corrected redlines), PMs/PgMs, and Vendors to audit the SOWs for contract terms and conditions, services, and deliverables; SOWs from VOPO aligned with current contract strategies, guidelines, and business objectives; submitted SOWs in SIMBA to Legal for review/approval and execution
- Managed 20+ Director Trackers for Open SOWs with a value of $170M for 2019 and $47M through April 2020
Financial Systems Administrator at San Jose Water Company (2016-10 – 2017-10)
Supported End Users with Projects and Fixed Asset Management system used by the engineering and accounting teams as well as supported general accounting, accounts payable, procurement and inventory processes in JD Edwards Financial Information system along with GSI Applications and Insight Reporting tools.
Service Management - Client Services Delivery Manager IT Asset Management (ITAM) Manager at Accenture LLP @ Stanford Hospital & Clinics (2011-02 – 2015-09)
Managed outsourcing strategies: cross-functional planning to leverage volume/maximize technology solutions and provide clear communication and monitoring of contractual terms as well as instituting numerous process improvements and implementing significant cost reduction and margin increase initiatives.
- Tracked and managed IT assets throughout the entire life-cycle via SAP, Oracle, JD Edwards, and Service Now to ensure logical and operational processes were well defined. Implemented and improved standard processes and tools to drive operational efficiency to meet financial commitments
- Provided business analysis on key functions by establishing, implementing, and cross-training functional business units on required procedures, best practices, and controls for data and content tracking related to ERP upgrades/implementations (offered recommendations/solutions that saved the Company over $300K)
Retained Contracts Management at Accenture LLP @ Stanford Hospital & Clinics (2011-02 – 2015-09)
Managed contract changes: researched, negotiated, and updated existing documentation for Retained Contracts ensuring third-party agreements and internal operating agreements were managed properly (achieved $85K savings in less than 3-months).
- Gathered requirements, developed reports for internal customers to follow the Vendor scorecard process, regularly facilitated and participated in meetings/discussions between Vendor/customer to ensure the accuracy of contracts
Education
Master of Management in Business Enterprise – University of Phoenix, Northern California Campus
Bachelor of Science in Business Management with Honors – University of Phoenix, Northern California Campus
Master Data Management in Master Data Management – Oliver Wight, Chicago, IL