Jill Bruns

Professional Objective and Summary

Seeking a position as a Medical Receptionist and/or a career change from working in Quality and Documentation. Can provide support to the Pediatrics department and to patients who request care at Park Nicollet in St Louis Park. Detail oriented.

Professional and courteous. Confident in my ability to learn how to schedule appointments, and accurately complete the patient registration process. Very interested in supporting the phone center, carrying out front desk duties, checking in patients, and carrying out clerical duties in the department assistance office.

Open to new opportunities.

Professional Experience

Lunds & Byerlys, Incorporated Nov 2018 – Present

Labeling Specialist

• Review and release updated food labels to scales at stores.
• Developed and then maintained label database of all UPC numbers.
• QC for regulatory compliance.
• Setup label review process.

Accomplishments:

• Updated labels to current FDA Format.
• Created label spreadsheet which allowed us to keep track of all UPC numbers, packaging configurations, serving sizes, servings per container, net weights, private label supplier contact information, heating information, project tracking status, and system contained in (DevEx specification system or TCI).

Skills:

• Project Mgmt.
• Review for Accuracy and Labeling Compliance-21 CFR part 101/USDA
• Quality Assurance
• Attention to detail
• Communication
• Spreadsheets

Coloplast Manufacturing US LLC Jul 2012 – Jun 2018

Value Stream & Quality Systems Coordinator

• Updated and audited controlled documents.
• Integrated with new document mgmt. system (Veeva).
• Made Continuous improvements to training content.
• Conducted New hire on-board training.
• Managed training metrics.

Accomplishments:

• Created a new hire on-board training program (and curriculum requirements) for 100 employees. Program enabled employees to be compliant with proper clean room procedures, quality system requirements, and OSHA content.
• Over a six-year period, consistently maintained training metrics at a 98%-100% completion rate.
• Converted 1000 controlled documents as a team of three from Lotus Notes to Veeva due to a new document management system, and in a second project due to a change in manufacturing material.

Skills:

• Records Mgmt.
• Project Coordinator
• Attention to Detail
• Analytics
• Quality Assurance
• Training (New Hire On-Board and SOP Training)
• Technical Writing
• Document Control

Jill S. Bruns, Continued

Nestle Healthcare Nutrition Feb 2007 – Dec 2011

Documentation Specialist

• Managed document change process. Conducted document audits and records retention.

Accomplishments:

• Reviewed and centralized all controlled documents. Project resulted in up-to-date procedures, the archiving of documents that were no longer current, a 50% reduction in the total number of documents, and procedures that met ISO 22000, FDA, cGMP, OSHA, and food safety requirements.

Skills:

• Project Mgmt. / Project Coordinator
• Quality Assurance
• Records Mgmt.
• Technical Writing
• Attention to Detail

American Health Packaging May 2002 – May 2006

Training and Documentation Specialist & Technical Writer

• Conducted all new employee orientation training on OSHA, DEA, FDA, and various compliance topics, trained on changes to SOPs, and managed training records.

Accomplishments:

• Independently led a major review and content update of all controlled documents with team of ten.
• Created key training manuals and job aides.
• Researched and awarded a $15,000 training grant from the Ohio Department of Economic Development.

Skills:

• Training & Dev.
• Quality Assurance
• Records Mgmt.
• Analytics
• Project Mgmt.
• Technical Writing
• Attention to Detail

Education

University of Wisconsin-Madison, Madison, WI, Bachelor of Science, Home Economics Education.