Marcella Rebman

Quality and records management professional with a B.S. in Statistics and experience reviewing technical specifications, maintaining accurate documentation, revising procedures, and supporting ISO 9001 compliance audits.

Background includes manufacturing blueprints, SAP inventory information, electronic record organization, and ecommerce inventory systems. Detail-oriented, experienced in resolving documentation discrepancies and working across departments.

Continuous Improvement Lead / Operations Supervisor - FedEx Ground

(2016-11 - 2020-05)

• Reviewed employee certification, equipment, and operational records during internal audits for ISO 9001 compliance; identified documentation gaps and coordinated corrective actions.
• Standardized records and updated procedures, contributing to improvement of an internal audit rating from Poor to Excellent.
• Maintained accurate compliance and training documentation and revised SOPs within established recordkeeping processes.
• Improved shipping documentation by adding a trailer seal-number field; reviewed operational KPI records using SAP and Excel.

Continuous Improvement Lead / Operations Supervisor - FedEx Ground

(2021-09 - 2026-09)

• Reviewed employee certification, equipment, and operational records during internal audits for ISO 9001 compliance; identified documentation gaps and coordinated corrective actions.
• Standardized records and updated procedures, contributing to improvement of an internal audit rating from Poor to Excellent.
• Maintained accurate compliance and training documentation and revised SOPs within established recordkeeping processes.
• Improved shipping documentation by adding a trailer seal-number field; reviewed operational KPI records using SAP and Excel.

Continuous Improvement Specialist / Order Filling Supervisor - Len Busch Roses

(2020-05 - 2021-07)

• Used SAP to locate inventory and review customer orders, order-filling assignments, and processing times.
• Investigated order discrepancies with histograms, Pareto analysis, and 5 Whys; helped reduce picking errors by approximately 80%.
• Updated SOPs to document revised processes and support consistent training; participated in a Kaizen project that reduced cycle time by 38%.

Owner / General Manager - A Novel Place

• Designed and maintained a Microsoft Access inventory database for more than 300,000 books across over 1,000 warehouse bins; organized item and location records to support accurate fulfillment.
• Managed online inventory listings, special-order information, and customer fulfillment processes; expanded sales approximately 400%.

Statistical Control Engineer - Cal-Aurum Industries

• Read engineering blueprints, plating specifications, and process requirements to support manufacturing quality and process documentation.
• Authored manufacturing SOPs detailing electrical settings, bath temperatures, cleaning conditions, and operating requirements.
• Analyzed quality control data and statistical process-control charts; collaborated with production and QC personnel to investigate inconsistencies.
• Designed a Taguchi experiment for continuous tin-lead plating and documented findings that established a 30-minute lead replenishment schedule; testing and line setup were performed by others.

Bachelor of Science - Statistics - University of Wisconsin–Green Bay

Graduate coursework toward M.S. - Project Management - University of Wisconsin–Platteville

Occupational Certificate - Quality Assurance - Hennepin Technical College (2018)