Jill Lovejoy

Medical billing and healthcare administrative professional with experience processing insurance claims, managing patient billing, verifying insurance, and communicating with patients and payers. Hands-on experience with Medicaid and commercial insurance provider enrollment and credentialing. Brings a background in healthcare office management and remote technical support, with careful attention to records, confidentiality, and follow-through.

Medical Biller at Southern Crescent Women’s Healthcare (2006 – 2017)

• Processed insurance claims and patient billing for a women’s healthcare practice.
• Handled Medicaid and commercial insurance provider enrollment and credentialing tasks.
• Communicated with insurance representatives and patients regarding billing and insurance matters.
• Maintained accurate billing records and handled sensitive patient information.

Office Administrator at Dentistry for Children (2008 – 2015)

• Managed daily office operations, appointment scheduling, and administrative coordination.
• Supervised front-office activities and patient communications in a busy dental practice.

Front Office Coordinator at Eye Consults of Atlanta (2000 – 2006)

• Verified patient insurance and maintained medical records.
• Scheduled appointments, welcomed patients, and provided front-office support.

IT Help Desk and Systems Programming at Independent Contractor (2018 – 2023)

• Provided remote technical support and troubleshooting for clients.
• Managed client requests and deadlines; resolved technical issues with attention to detail.