Founder & Principal | HR, Employee Relations & Organizational Advisor - RESOLVE READY™ - Colorado / Remote
(2026)
- Advise leaders and organizations on employee relations, workplace conflict, organizational change, leadership, and people practices; help leaders navigate difficult situations and build practical approaches that support people and performance.
Executive Director | People, Culture & Organizational Leadership - MEDIATION CENTER OF THE COASTAL EMPIRE - Savannah, GA
(2016 - 2025)
- Led a growing nonprofit from approximately $450K to $2.15M in annual revenue and from 4 to 15 staff, supported by 100+ skilled mediators, facilitators, GALs, interns, externs, and AmeriCorps VISTAs.
- Owned the full people function: workforce planning, role design, compensation ranges, recruiting, selection, onboarding, development, succession, restructuring, and offboarding.
- Led compensation, payroll, and benefits end to end, including pay calibration, annual adjustments, total-rewards communication, ADP payroll, and annual benefit/retirement review with brokers and leadership.
- Built an integrated performance and development system with biannual check-ins and annual compensation-linked reviews; aligned expectations, feedback, training, contribution, strategic goals, impact measures, and organizational values.
- Led employee relations, complaints, investigations, accommodations/leave, corrective action, discipline, and terminations; coached supervisors on difficult conversations, documentation, and early resolution.
- Built and maintained the employee handbook and HR/compliance system; partnered with employment counsel and other advisors to validate requirements and manage risk.
- Advised external leaders and teams across local government, nonprofits, schools, healthcare, and business on workplace conflict, perceived retaliation, team integration, leadership challenges, and difficult employee dynamics; designed responses using coaching, mediation, facilitation, training, and team resets.
Community Development Facilitator / National Consultant - NATIONAL ASSOCIATION FOR COMMUNITY MEDIATION (NAFCM) - Remote
(2020)
- Guide emerging organizations through readiness, governance, stakeholder engagement, leadership development, implementation planning, and sustainability; supported 31 organizations across 23 states through eight cohorts.
- Coach community leads, board members, and core teams through organizational challenges and translate stakeholder feedback into practical roadmaps, milestones, accountability structures, and operating practices.
Founder & Principal Consultant | Interim Executive Leadership - THE MEANING COMPANY - Savannah, GA
(2012 - 2016)
- Provided executive coaching, organizational consulting, facilitation, strategic planning, communications support, and interim leadership to organizations navigating conflict, change, and leadership transition.
- Initially engaged to coach Savannah Children's Choir co-founders through leadership conflict; later served as Interim Executive Director to stabilize operations, maintain continuity, recruit, and transition the next leader.
- Selected as Interim Co-Executive Director of The Creative Coast (Startup Savannah), supporting strategy, funder relationships, operations, and executive transition.
Retail Solutions Manager - ARVATO DIGITAL SERVICES - Sydney, Australia
(2008 - 2011)
- Led a regional team and outsourced vendors across Oceania for Apple, Activision, Electronic Arts, and Sony, coordinating people, client expectations, production, logistics, quality, timelines, and high-profile launches.
Consultant – Arvato Digital Services Engagement - JB CONSULTING - Asheville, NC
(2005 - 2008)
- Supported organizational and operational initiatives for Arvato; client trust and delivery performance led to joining the company directly and relocating to Sydney for an international leadership role.
Organization & Human Performance | Change Management – Consulting Manager - ACCENTURE - Multiple U.S. Locations
(1999 - 2004)
- Led change management for an AT&T/BellSouth technology transformation across 19 small-business call centers, owning communications, training, champions, readiness, testing, adoption, and rollout; named inventor on four related enterprise technology patent publications.
- Supported an international Avaya LMS transformation reaching 1,000+ users across 14 countries, integrating stakeholder needs into process mapping, communications, training, readiness, and rollout.
- At EMC, created a shared visual planning model across Sales/Marketing and Production that exposed constraints and competing priorities, reducing interdepartmental friction and improving shared decision-making.
