Jimmy Le

Manage front-of-house operations, ensuring product quality and food safety compliance. Coordinate inventory replenishment and maintain efficient workflow in a high-volume environment. Deliver exceptional customer service and handle high-volume transactions with precision.

Service & Operations Associate at Tous Les Jours (2025-01 – Present)

• Manage front-of-house operations, ensuring product quality and food safety compliance.
• Coordinate inventory replenishment and maintain efficient workflow in a high-volume environment.
• Deliver exceptional customer service and handle high-volume transactions with precision.

Book Seller at University of Maryland Book Store (2022-01 – 2024-12)

• Oversee inventory logistics, including freight processing and database management.
• Handle POS transactions and provide high-quality customer service during peak university periods.
• Maintain accurate digital records to ensure real-time stock availability.

Lube Technician / Service Porter at JBA Chevrolet (2020-01 – 2021-12)

• Executed vehicle maintenance and safety inspections for individual and commercial fleet clients.
• Managed logistics for a diverse service lot, including transport vans and passenger vehicles.
• Utilized specialized automotive tools and operated hydraulic lifts following strict safety protocols.

Server at Pho One-O (2018-01 – 2020-12)

• Provided consistent, long-term service (3+ years) in a fast-paced dining environment.
• Utilized bilingual skills and reading comprehension to ensure accuracy for a diverse clientele.
• Resolved customer concerns effectively to maintain high service standards.

Sandwich Artist at Subway (2017-01 – 2018-12)

• Managed food preparation, cash handling, and customer service with strict attention to detail.

Coursework in Criminal Justice & Criminology – University of Maryland (UMD)

AAS in Automotive Technology – Community College of Baltimore County (CCBC) (2022-12)