Joanna Baez
BARTENDER
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About
Attentive, reliable, and self-motivated server and bartender with strong food service, hospitality, and customer service experience. Skilled at working in fast-paced environments, maintaining positive customer experiences, following sanitation and alcohol service policies, and supporting team operations with attention to detail and professionalism.
Experience
BARTENDER - ESTELLA PATRIOT PLACE
(2025-09)
Serve as a bartender during New England Patriots home games and FIFA World Cup 2026 events in a high-volume environment.
- Prepare and serve alcoholic and non-alcoholic beverages while maintaining accuracy, quality, and speed of service.
- Provide excellent customer service while handling large crowds in a fast-paced stadium and restaurant setting.
- Verify identification and follow alcohol service, sanitation, and safety regulations.
- Maintain a clean and organized bar area while efficiently processing orders and payments.
SERVER AND BARTENDER - THE CHEESECAKE FACTORY
(2022-06 - 2025-09)
- Served patrons food and beverages in a positive and friendly manner.
- Provided menu information to help guests make food and beverage selections.
- Presented ordered items promptly and efficiently while maintaining a welcoming dining atmosphere.
- Prepared dining areas by setting tables, condiments, napkins, service plates, and utensils.
- Protected the establishment and patrons by following sanitation, safety, and alcohol beverage control policies.
- Suggested courses, explained chef specialties, identified beverage pairings, and answered food preparation questions.
- Transmitted orders to the bar and kitchen while noting special dietary needs and customer requests.
SERVER - OYSTER BAR PROVIDENCE
(2024-09 - 2025-01)
- Presented ordered choices promptly and efficiently.
- Maintained dining ambiance with an enthusiastic and professional attitude.
- Prepared rooms for dining by setting tables, decorations, condiments, candles, napkins, service plates, and utensils.
- Assisted guests with food and beverage selections and answered preparation questions.
- Recorded orders accurately and communicated special dietary needs and requests to the kitchen and bar.
VETERAN (92A) Automated Logistical Specialist - RHODE ISLAND ARMY NATIONAL GUARD
(2018-01 - 2025-12)
Education
Associate Degree of Arts - COMMUNITY COLLEGE OF RHODE ISLAND
B.S. - Finance - RHODE ISLAND COLLEGE
