Joanna Gonzalez
Accounts Manager
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About
Managing and processing accounts receivable/payable for multiple vendors. Provide customers, vendors, distributors, potential customers, internal customers, and field sales with information on product, delivery, pricing, claims/returns, and quotes including order entry and order changes through NetSuite & DDI systems. Help with logistics for all orders processed. Provide exceptional service through email communication.
Experience
Accounts Manager at GrowGeneration (2021-01 – Present)
Managing and processing accounts receivable/payable for multiple vendors. Provide customers, vendors, distributors, potential customers, internal customers, and field sales with information on product, delivery, pricing, claims/returns, and quotes including order entry and order changes through NetSuite & DDI systems. Help with logistics for all orders processed. Provide exceptional service through email communication.
Office Manager at Dynamic Events of Denver (2015-07 – 2020-05)
Managing and processing accounts receivable/payable, reconciliations of multiple CC and bank accounts, dispersing funds from cash accounts to pay bills or invoices, wire transfers, and daily bank deposits. Managed schedules, organized office functions, oversaw daily operations in the office, and helped with out-of-state event logistics. Answered, screened, and redirected all incoming office calls/emails with professionalism and efficiency.
Processed payroll, employee benefits and updated policies and procedures. In charge of the company's monthly and quarterly sales tax.
Project Coordinator at Eaton's Cooper Lighting (2014-01 – 2014-11)
Provided customers, agents, distributors, potential customers, internal customers, and field sales with information on product, delivery, pricing, claims/returns, and quotes. Managed customer orders, including order entry and order changes through FLASH & SAP systems. Provided exceptional service through phone and email communication.
Education
Diploma in general education – March Mountain High School (2000-09 – 2004-06)
Diploma in Medical Billing & coding – Northwest Career College (2023-10 – 2024-05)
