Slotting Operations Manager - Harbor Freight Tools - Elwood, IL, US
(2022-05 - 2025-06)
Collaborated with engineers, project managers, and data analysts to design, implement, and scale projects and processes within the distribution center and across the network.
- Partnered with IT teams to enhance Warehouse Management System (WMS) functionality, optimizing slotting logic, improving system accuracy, and increasing operational efficiency.
- Reduced bulk picking labor by 10% by optimizing slot locations based on product velocity and size.
- Developed automation tools in Excel and SQL to streamline slotting analysis, reducing manual effort and increasing accuracy.
- Collaborated with supply chain teams to align slotting decisions with inbound shipment schedules and demand forecasting.
- Utilized SQL to extract and analyze large datasets, identifying trends to inform slotting and inventory placement decisions.
- Developed SOP documentation to standardize processes across the network and enhance workflow efficiency.
- Oversaw cross-functional projects using Workfront to ensure seamless coordination and execution across departments.
- Trained and mentored team members on slotting principles and WMS functionalities to enhance execution and adherence to best practices.
- Led regular meetings with senior leadership, providing updates and insights on slotting performance, trends, and opportunities for process improvements
Receive Area Manager - Amazon - Joliet, IL, US
(2021-06 - 2022-05)
Managed daily operations of the inbound dock and pallet receive while coordinating with downstream departments to ensure the building maintained a consistent flow.
- Worked with tech teams to build tools to track current and predict future carton production in order to inform adjustments in staffing, freight mix, etc.
- Restructured manager department ownership to consolidate processes into a single point of ownership and allow for easier decision making.
- Set record dock cost for the building though managing productivity and headcount; 187 cartons per labor hour over a goal of 120.
Transportation Area Manager - Amazon - Monee/Aurora/Joliet, IL, US
(2019-09 - 2021-06)
Oversaw the transportation at buildings processing an average of 1.2 million units daily.
- Hired, trained and led OTR drivers, with oversight of a team of 112.
- Ensured adherence to DOT regulations and Amazon safety policies.
- Managed the transportation operations of faculties though managers and shift leads.
- Collaborate with Operations management to set expectations of performance metrics.
- Develop managers in both their leadership skills and career through regular 1 on 1 coaching.
- Implemented new schedules in order to match labor hours to business needs in turn increasing productive hours.
- Worked with operations management to track and drive down the delay from TDR out to move request, starting at an average of 30 minutes down to an average of 1 minute, reducing the effects to operations from dwelling moves.
- Built a metric to track driver unproductive time while considering variations driver speed, resulting in a 15% increase of driver productive time, and a decrease in headcount need of 1 driver each shift.
- Performed over one hundred interviews for the Field Transportation Lead and Transportation Associate positions.
Field Transportation Lead - Amazon - Monee, IL, US
(2018-04 - 2019-09)
- Hired, trained and led OTR drivers.
- Ensured adherence to DOT regulations and Amazon safety policies.
- Performed leadership functions for the transportation team, including regular 1:1 coaching, directing the team as needed during the work day, and performing transportation AM duties when absent.
- Held TOM associates accountable to daily duties and ongoing projects performing adaptive feedback when necessary.
- Interview candidates for the Field Transportation Specialist position.
- Deep dive metrics to find areas of improvement and create tools and reports to drive changes; created a daily trailer pool report for Transportation Specialist to track trailer pool defects and what escalation is needed to avoid putting loads at risk.
- Routinely revaluate shift schedules to ensure that all TOM functions have sufficient coverage.
- Coordinate tractor and trailer repairs with 3rd party vendors.
- Tracked dock caused late departures to identify areas of improvement on the dock.
Field Transportation Specialist - Amazon - Joliet, IL, US
(2017-05 - 2018-04)
- Created an excel sheet to automatically track errors made during check-ins to identify any gaps in training resulting in a 40% decrease in number of check in errors from 50 to 30 per week.
- Standardized the end of shift process to ensure all shifts were communicating effectively.
- Sent weekly reports of expected inbound loads and changes to outbound lanes.
- Hostler SME, trained new hostler drivers and coached on unsafe behaviors.
- Assisted in the launch of DET1 by onboarding and training 10 TOM associates and 2 TOM leads, testing all YMS systems to ensure functionality for launch, and partnering with site safety to implement best practices.
Problem Solver/ISS Rep - Amazon - Joliet, IL, US
(2016-10 - 2017-05)
- Implemented new standard for processing ISS tickets resulting in an increase of 53% tickets resolved per-associate a shift from 65 to 100
- Worked with management to re-invent and simplify the standard of inbound problem solving by creating SOP documents for problem solving functions.
