Joe O

Highly motivated and dependable manager seeking to utilize technical experience or management skills to improve daily operations of a quality focused company.

Work experience

Dental Laboratory Manager Affordable Dentures & Implants Hyattsville, MD March 2023 to August 2026

Fabricated complete and removable partial dentures. Managed three technicians and insured that all work was completed on time. Maintained supply levels and insured that the lab was production ready. Performed quality checks on cases coming into the lab and all outgoing cases. Conducted training for all technicians. Ensure that safety and OSHA standards were met.

Delivery Service – DMV Amazon Near Country Provisions Instacart October 2019 - February 2023 Picked up orders and sorted them for delivery Ensured that all orders were properly delivered and addressed customer complaints Track mileage, and ensured that accurate information was given for documentation.

Sales Manager/Contract POC Capital Solution Inc Fairfax, VA June 2017 - October 2019 Managed daily operations Acquired new contracts with local dental offices Wrote bid proposals for state and federal dental lab contracts

Dental Lab Manager Express Dental Lab Lanham, MD March 2015 to June 2017 Managed daily operations of removable dental laboratory Provided training for technicians Coordinated workload Addressed questions/problems with customers

Dental Technician Artifex Dental Lab Alexandria, VA April 2014 to March 2015 Managed complete and removable partial denture section Insured that all technicians knew their part of the team Conducted training Maintained supply levels to ensure that the lab was production ready Insured that the lab met all safety and infection control guidelines

Dental Lab Technician VA Central Dental Lab Washington, DC October 2010 to April 2014 Managed four lab technicians Conducted all training Insured that all warrant was completed in a timely manner Maintained safety and infection control standards Performance reports to evaluate technicians

Owner/Technician New Standard Denture Studio Covington, KY November 2007 to March 2010 Owned, managed and fabricated complete and removable partial dentures Perform quality checks on all cases coming in and leaving the lab Maintained safety and infection control standards Talk to doctors to ensure that cases were properly fabricated Met fabrication deadlines Picked up and delivered cases

Lead Dental Lab Technician Dental Arts Lab Florence, KY June 2006 to November 2007 Managed the removable and complete denture section Conducted training Talked to doctors and ensure that their cases were properly fabricated Insured that safety and infection control guidelines were met Order to maintain supply levels

Lead Dental Lab Technician Carolina Center for Restorative Dentistry Mount Pleasant, SC November 2004 to May 2006 Manage the removable department Fabricated complete and removable partial dentures Conducted training Quality checked all cases coming in and leaving lab Insured that safety and infection control guidelines were met and maintained

Dental Lab Technician US Air Force January 1983 to Sept 2024 Progressed to the rank of E7/Master Sergeant Instructed the dental laboratory course Specialized in the dental laboratory career