Jessica Shartzer

Open the office on a daily basis. Register new patients,review paperwork and create new patient files.Build and maintain good rapport with new and returning patients. Present treatment plans and insuranceestimates.

Submit prior authorization to insurance companies, follow up on progress and ensure properpatient scheduling once received. Screen, interview and hire all staff members, including RDH. Preparedocuments and correspondence.

Receive, open, sort, and route incoming mail. Check voicemail, emailand fax daily and return inquiries, complaints and concerns in a timely manor. Process claims, explanationof benefits, adjustments and statements daily.

Follow up on secondary insurance claims as well asunpaid claims. Verify insurance and obtain a thorough breakdown to include a full history. Maintain officeinventory and records. Process daily office deposit and paperwork.

Run weekly and monthly insuranceaging reports, follow up with insurance when necessary. Run and analyze all end of month reports,including production. Mail patient statements for past due balances. Handle collection accounts.

Reviewand enter employee payroll. Provide direction to Dental Assistant. All front office closing duties.

I have been in team and office management for 20+ years

I am currently studying Psychology