Joelle Melki

I am looking for a challenging and rewarding leadership position where I can utilize my experience, contribute to an organization's growth, and further my career.

Office Manager Assistant - Verimed Health Group

(2024-09 - 2025-02)

• Scheduling, checking patients in and out.
• Training staff for rooming and ECW.
• Overseeing staff performance.
• HEDIS Measures.
• Checking insurance.
• Ordering lab and office supplies.
• Assisting providers for any needs.
• Completed referral authorizations for patients.

Lead Medical Assistant - Verimed Health Group

(2024-01)

• Performing Blood Withdraw (Venipuncture).
• Administering IM and SQ medication injection.
• Rooming patients and taking vitals.
• Placing orders and refilling medication.
• Scheduling, checking patients in and out.

Medical Assistant II/Float Pool - Franciscan Physician Network

(2022-08 - 2023-10)

• Same as above.
• Rotating between different practices.
• Administering IM and SQ medication injection.
• Placing orders and refilling medications.
• Working on referrals.
• Taking care of Pre authorizations.

Medical Assistant/Nurse - Witham Family Medicine

(2021-07 - 2022-07)

• Same as above.
• Performed Blood Withdraw (Venipuncture).
• Administering vaccines, medication, and P.O.C testing.
• Placing orders and refilling medications.
• Working on referrals.
• Taking care of Pre authorizations.
• Verifying patient's insurance.
• Scheduling, checking patient in and out.
• Ordering office and lab supplies.
• Worked on referral and authorization requests.

Medical Assistant Team Lead - Indiana University Health Physicians

(2020-12 - 2021-05)

• Mentor for new MA hires.
• Created weekly schedule for the clinic MA's rotations with the providers.
• Weekly MAs meeting and coordinating workflow with the providers.
• Weekly morning Huddles and setting expectations for the week.
• Scheduling, verifying insurance and checking in patients.
• Set up and initiate virtual visits: Doxi.me and Amwell Now.
• Greeting and rooming patients, obtaining vital signs.
• Performing MA skills with EKG, Fibro Scan and spleen Scan.
• Administering Vaccines and TB.
• Maintaining a clean work environment by following OSHA and HIPPA standards.

Medical Assistant II - Indiana University Health Physicians

(2018-03 - 2021-05)

Student Extern - Indiana University Health Physicians

(2018-01 - 2018-03)

• Greeting and rooming patients, obtaining vital signs.
• Performing MA skills with BP and EKG.
• Maintaining a clean work environment by following OSHA and HIPPA standards.

Direct Support Professional - LEL Home Services

(2017-06 - 2020-10)

• Care for and assisted an elderly lady with daily living skills including cooking, bathing, bills, and grocery shopping.
• Assisted in administering medications.
• Scheduled appointments and provided transportation to and from appointments.
• Cared for and assisted two 6-year-old autistic boys with daily living skills.
• Assisted and taught speech/communication, cognitive thinking skills, and appropriate behaviors.
• Ensured children's safety by monitoring activities on the playground.

Diploma - Medical Assistant - Harrison College (2018-03)

Kindergarten Teacher Studies - St. Louis Technical College (1995-06)