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Johaan Washington

Johaan Washington

Over 10 years experience in customer service, concierge, and data research , and child care

Talent
Stamford, Town of Stamford, FairfieldMember since March 4, 2026
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About

I think out the box. I am an abstract thinker. I love to see finished results of my hard work. I am a great communicator if I am unaware of a problem. I will also work hard to find a solution. I have doorman, customer service and data research skills.

Experience

Package Handler at FedEx (2025-07 – 2025-09)

Responsible for loading and unloading packages from trucks, maintaining dock safety and organization, and training new staff.

  • Trailer and Straight Truck Loads certified
  • Unload Methods used safely to load items in truck
  • Package Handler Dock Safety certified, Package Handler Hazmat certified
  • Clear all IC's and ensure the cleanliness of the dock at end of shift
  • Overlook the organization and loading of multiple trucks while maintaining production rate and levels for overall dock
  • Help train new dock workers on the proper loading and unloading methods

Concierge at Skyline (2024-03 – 2025-06)

Oversaw residents and guests of three interconnected buildings, managed package collection, maintained building areas, and served as liaison between leasing office and residents.

  • Responsible for overseeing the residents and guest of three buildings interconnected by walkway or indoor bridge
  • Responsible for the overall look and cleanliness of areas of tenant lobby area
  • The collection of packages and notifications to tenants
  • Knowledge of CRM for building management and service
  • Liaison between leasing office and potential residents or investors

Brand Specialist at B.E.T Mobile DST (2018-07 – 2021-12)

Created innovative branding strategies and promoted artists and entertainers through mobile and digital platforms, aligned artists with platforms matching their goals, and promoted professional boxers.

  • Create innovative ideas for test branding
  • Promote artist and entertainers through mobile platforms (i.e digital billboards, social media promotions and media publications)
  • Align artist with platforms that suit their industry goals (i.e place artist and actors on visual platforms such as reality shows, video games, movies, and venues for performance)
  • Created new venues for boxing promotion through integration of marketing through entertainment
  • Aligning fighters with honest contracts that promote financial literacy to assure their financial longevity
  • Worked with Top Ranks promotion and TMT promotions. Promoted Gervonta 'Tank' Davis, Terrence Crawford, Floyd Mayweather Jr, Mike Tyson, and Jake Paul
  • Create relationships amongst potential investors, collaborators, shareholders, and owners

Serviceman at Westchester Compactor Services (2010-03 – 2016-11)

Cleaned and maintained compactor equipment, ensured sanitation and safety standards, and coordinated with building management on repairs.

  • Clean compactor chutes by scraping and power washing
  • Ensure every floor chute is degreased and disinfected with pest solution
  • Maintain safety of workers or residents by use of proper equipment
  • Correspond with superintendent of building about further repairs and current performance of compactor
  • Install and repair damaged compactors

Security Parks Officer at New York City Parks Department (2008-06 – 2008-11)

Patrolled park areas, maintained public safety, prevented trespassing, and coordinated with city officers during events.

  • Patrol Riverside Park and maintain safety of patrons and tourists
  • Ensure that all visitors to the park maintain the cleanliness of the park
  • Ensure there are no trespassers in the park after hours
  • Patrol the joggers' path of the park to ensure the safety of the joggers
  • Patrol Riverside area to ensure the safety of the residents
  • Oversee any events in the park along with city officers

Residential Supervisor at Advancement of The Blind and Retarded (2006-07 – 2008-10)

Supervised residential facility operations, managed household budgets, scheduled medical visits, and organized recreational activities.

  • Maintain the overall cleanliness of the residence
  • Responsible for household budget
  • Supervise and schedule all medical visits
  • Oversee all recreational activities
  • Ensure community inclusion of consumers

Customer Service Representative at Publishers Circulation Fulfillment (2005-06 – 2006-05)

Processed newspaper orders, resolved customer issues, and coordinated deliveries with depots and carriers.

  • Take orders of the New York Times for new and existing customers
  • Troubleshoot issues of online newspaper with customers
  • Correspond with depots and paper carriers to ensure prompt deliveries of the newspaper

Senior After School Counselor at Mosholu Montefiore Community Center (1999-06 – 2005-06)

Supervised children in recreational activities, assisted with homework, coordinated with teachers and parents, and organized community events.

  • Supervise a group of fourteen children along with a junior counselor in recreational activities
  • Help with homework and correspond with teachers and parents on child's school progress
  • Oversee community trips and outings
  • Communicate with directors about group progress
  • Organize events for charity and fundraising
  • Report any signs of abuse or neglect from either staff or parents
  • Communicate with children's teacher as a bridge of communication with parents

Education

Bachelor of Science in Economics (Major) and Accounting (Minor) – Queens College (2025)

Associates of Science in Business Administration – Queensborough Community College (2019)

High School Regents Diploma – Satellite Academy (2001)

Skills

Over 10 years experience in customer serviceconciergeand data researchand child care

Reviews

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