John Luber

Data-driven Business Analyst with 3+ years of experience specializing in data analysis, performance reporting, and operational process improvements. Proven track record of leveraging Excel, SQL, and Power BI to monitor KPIs and translate complex datasets into actionable strategic insights. Skilled in cross-functional collaboration, supply chain optimization, and workflow mapping to eliminate operational bottlenecks.

Business Analyst - Gifted Blessings - Memphis, TN

(2023-06)

• Supply Chain Optimization: Analyzed regional market dynamics and cultivated key stakeholder partnerships to optimize supply chain pipelines, boosting inventory levels by 10%.
• Process Improvement: Conducted end-to-end process mapping and workflow analysis on inventory cycles, implementing data-driven operational adjustments that increased efficiency by 5%.
• Data Pipeline Management: Directed cross-functional project coordination and managed administrative data pipelines using analytics to ensure alignment with organizational objectives.

Business Analyst - AnovoRx - Memphis, TN

(2020-06 - 2023-06)

• Reporting Efficiency: Streamlined monthly and quarterly BI reporting cycles through cross-functional collaboration, reducing total processing time by 10% via standardized procedures.
• Compliance & Risk Management: Managed critical FDA-mandated compliance audits and optimized processing workflows for time-sensitive reports, reducing turnaround times by 15%.
• Cross-Functional Communication: Enhanced cross-departmental data channels to resolve workflow friction, increasing client and customer satisfaction metrics by 2%.
• Data Modeling & BI: Designed and maintained advanced Excel models and foundational SQL queries to extract performance metrics, facilitating concise data visualization and stakeholder briefings.
• KPI Monitoring: Tracked and evaluated KPIs to analyze program effectiveness, delivering actionable recommendations to enhance service delivery and strategic resource positioning.

Operations Development Associate - AnovoRx - Memphis, TN

(2020-01 - 2020-06)

• Rapid Promotion: Accelerated to Business Analyst within 6 months following formal executive recognition from the President for outstanding contributions to operational initiatives.
• Financial & Trend Analysis: Evaluated financial datasets and applied business analysis frameworks to identify market trends, generating data-driven recommendations for process upgrades.
• Customer Operations: Utilized Zendesk to resolve complex inquiries efficiently, resulting in a direct 2% improvement in customer satisfaction metrics.

Intern / Rotational Internship - Make-A-Wish Mid-South / Sound Credit / Soundways / ServiceMaster - Memphis, TN

(2016-05 - 2019-12)

• Cross-Functional Operations: Supported operational workflows, data entry validation, and general administration tasks across distinct corporate and non-profit environments.

General Manager - Sekisui USA - Memphis, TN

(2008-08 - 2015-11)

• Financial Modeling & Costs: Developed complex MS Excel budget forecasting models to manage operational costs and strategically negotiated new vendor agreements to minimize expenditure.
• Turnaround Strategy: Formulated and implemented a localized growth strategy encompassing staffing optimizations, community engagement, and cost control, successfully reversing negative sales trends.
• Operational Restructuring: Introduced sweeping procedural shifts across recruitment pipelines and operational frameworks, building an efficient, scalable organizational foundation.

Bachelor of Science (B.S.) - Business Administration and Marketing - Christian Brothers University