John Nuzzo
Director of Sales & Marketing
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About
am a problem solver with a knack for finding practical solutions to complex challenges. I enjoy working on projects that require creativity, strategy, and attention to detail. My professional experience includes leading teams, managing operations, and driving results in customer support, service, sales, and marketing. I focus on streamlining processes, enhancing customer experiences, and delivering impactful outcomes.
Experience
Operations and Project Management professional with over 20+ years of experience leading moderate to large projects with a customer centric approach. Skilled in managing multiple projects with competing priorities, clear communication, and team leadership. Known for enhancing customer experiences through innovative strategies and driving business growth.
Core Competencies
- Operations Management
- Project Management
- Business Development
- Customer Relationship Management
- Team Leadership
- Strategic Planning
- Sales and Marketing
Metro Machinery Repair Service — Woodstock, IL
Director of Business Development and Marketing
March 2024 - Present
- Lead business development and marketing initiatives to drive growth in CNC repair and maintenance services.
- Cultivate and maintain key client relationships, emphasizing the customer experience and project excellence.
- Collaborate with senior management to define marketing strategies and business objectives for expansion.
Creation Technologies — Oak Creek, WI
Program Manager
September 2022 - March 2024
- Managed the Milwaukee location’s largest revenue-generating customer, overseeing the account’s P&L and driving strategic initiatives.
- Grew the account’s revenue by 60% through targeted project management and customer relationship strategies.
- Directed program management with a commitment to delivering on project timelines, enhancing client satisfaction, and implementing operational efficiencies.
Velocity Marketing Group — United States
Sales Executive
April 2022 - April 2023
- Drove sales for marketing services including SEO, website design, and digital marketing solutions.
- Engaged with clients to optimize their online presence and drive business results through customized strategies.
Midwest Heating and Cooling — Mukwonago, WI
Sales Manager
April 2021 - April 2022
- Built and managed three sales divisions, increasing revenue through strategic planning and sales execution.
- Developed metrics-based performance evaluations to ensure departmental success and growth.
TouchPad Electronics — Mukwonago, WI
Project Manager
October 2019 - March 2021
- Managed projects focused on technical build assemblies for NPI and production, ensuring on-time, in-scope delivery.
- Fostered positive customer relationships by consistently delivering project updates and maintaining comprehensive project documentation.
Earlier Roles
- Triple Crown Products, Inc. — Sales Associate
- MMDK Inc. DBA Surplus Export/Karma Surplus — Vice President of Operations
- Fidelitone — Production/Purchasing Manager
- Premier Printing & Packaging — Vice President of Operations
- Marketing Alternatives — Production Manager
Education
Pasco-Hernando State College
General Education
Technical Skills
SalesForce, Microsoft Office Suite, QuickBooks Pro, Google Suite, Affinity Photo, Zoom, Microsoft Teams, Oracle, AS400, Canva
Education
Attended college for a few years before transitioning to start my professional career.
