Jon Roseman

Compassionate and dedicated Substance Use Disorder Counselor/Case Manager with nearly three years of experience providing substance use disorder counseling, intensive case management, and client advocacy in residential treatment settings. Experienced supporting individuals experiencing homelessness, substance use disorders, co-occurring mental health conditions, chronic medical needs, disabilities, and other complex psychosocial challenges. Skilled in coordinating care by connecting clients with medical providers, behavioral health services, housing, employment resources, benefits, and community support programs to promote long-term recovery and stability.

Experienced working with diverse populations, including LGBTQ+ individuals and other underserved communities, while providing culturally responsive, person-centered care. Recognized for strong documentation skills, effective collaboration within multidisciplinary teams, professionalism, and a commitment to treating every client with dignity, respect, and compassion. Currently enrolled in Fall 2026 coursework at San Diego City College, beginning my educational path toward a career in Social Work.

SUBSTANCE USE DISORDER COUNSELOR - Stepping Stone of San Diego - San Diego, USA

(2023-12 - 2026-07)

• Lead and facilitate structured group counseling sessions focused on relapse prevention, life skills, emotional regulation, and recovery principles.
• Conduct one-on-one counseling sessions and provide individualized emotional and practical support to residents.
• ASAM assessments and documentation for level of care determinations.
• Develop, update, and implement client-centered individualized treatment plans.
• Provide services tailored to LGBTQ+ clients with specific cultural and emotional needs.
• Conduct regular client check-ins, offer crisis intervention, and mediate peer conflicts.
• Monitor client progress, maintain accurate case notes using electronic systems (e.g., SmartCare), and participate in audits.
• Ensure compliance with facility policies and confidentiality protocols.
• Collaborate with a multidisciplinary team to connect clients with community resources.
• Utilize strong problem-solving and interpersonal communication skills in a high-demand environment.
• Flexible to work evenings, weekends, and rotating shifts as required.
• Facilitated individual and group counseling sessions to promote emotional well-being.
• Developed tailored treatment plans in collaboration with clients to address specific needs.
• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Managed client assessments to develop personalized care plans.
• Coordinated interdisciplinary team meetings to enhance service delivery and collaboration.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Fostered open lines of communication with clients' families and support networks, involving them in the case management process as appropriate.
• Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
• Participated in regular professional development opportunities to stay current on best practices within the field of case management.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Streamlined case documentation procedures, reducing processing time and increasing efficiency.
• Developed individualized service plans for clients to address diverse needs and facilitate access to resources.
• Monitored client progress, adjusting action plans as necessary to meet evolving needs and promote positive outcomes.

CAREGIVER - Green Tree Care - Santee, USA

(2023-09 - 2024-01)

• Assisted clients with ADLs (Activities of Daily Living): bathing, dressing, eating, toileting, and mobility.
• Provided companionship, transportation, medication monitoring, and followed care plans.
• Maintained patient safety, documented condition changes, and communicated with health teams.

SUD INTERN - Stepping Out Program - San Diego, USA

(2023-01 - 2024-01)

• Supported screening/intake processes and maintained organized client files.
• Conducted individual sessions, assisted with group facilitation, and participated in chart audits.
• Developed experience in documenting and navigating client records through EHR systems.

CAREGIVER - Family Matters - San Marcos, USA

(2018-10 - 2024-01)

• Assisted clients with ADLs (Activities of Daily Living): bathing, dressing, eating, toileting, and mobility.
• Provided companionship, transportation, medication monitoring, and followed care plans.
• Maintained patient safety, documented condition changes, and communicated with health teams.

Certificate - Drug and Alcohol Studies - InterCoast College (2023-01)

Social Work - San Diego City College (2026-09)