Jonathan D. Nichols
Service Advisor
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About
To secure a position with a dynamic company where I can grow and help a company be successful.
Experience
Service Advisor - Earl Stewart Toyota
(2015-08)
- Closing department
- Upselling sales and repairs
Presentation Manager - PetSmart - Royal Palm Beach, FL
(2014-07 - 2015-05)
Responsible for leading a team with efficiency to get all task accomplished
- Cash handling and all day to day functions
- Handling store's resets
- Keeping store organized, clean and presentable
Service Advisor - Tire's Plus Total Car Care - Delray Beach, FL
(2013-05 - 2014-07)
Responsible for opening and closing and all day to day functions, provide exceptional customer services
- Maintain vendor relations
- Delegate work assignments and ordering products for customers' vehicle
- Follow-up to make sure all projects are done in timely manner
Co-Manager - Sport's Authority - Palm Beach Gardens, FL
(2007-06 - 2011-06)
Responsible for the total daily operations of the store. After training was put in 3 other stores to help assist in increasing sales.
Bike Technician - Sport's Authority - Palm Beach Gardens, FL
(2011-06 - 2015-08)
Was personally responsible for the technician center, payroll, operations, training, receiving, human resources, scheduling, loss prevention, in house audits, delegations of tasks, and ordering products
Store Manager/Assistant District Manager - Jiffy Lube - West Palm Beach, FL
(2004-05 - 2012-04)
Responsible for all inventory in store. Was in charge of the district when District Manager was absent.
- Scheduling, deposits, training of employees and management for multiple stores
- Responsible for Profits and Loss Statements for multiple stores in the district
- Took a decreasing revenue location and low customer count and turn it into a profitable location and increasing customer count by 30% each month for 6 months at a time
- Was first store in region to get overtime and labor budgets in line for 2007-2012
Operations Manager - Staples - Delray Beach, FL
(2003-03 - 2004-05)
- Responsible for loss prevention, receiving, front end, money room, customer service
- Training sales staff, all reports, hiring staff, and making sure all merchandising is up to date
- Helped in opening first store in new district in south Florida
Assistant Store Manager - Lowes Home Improvement - Boynton Beach, FL
(1999-09 - 2003-03)
- Promoted twice within the first year
- Obtained four merits award
- Opened 3 stores in Northeast and Southeast region
- Responsible for staff training, evaluate competition, inventory, customer relations and expenses rep
