Jonathan Silva
IT-focused Computer Science graduate with hands-on systems administration, networking, and self-hosting experience
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About
IT-focused Computer Science graduate with hands-on systems administration, networking, and self-hosting experience built through an actively maintained home lab. Comfortable across Windows, Linux, and cloud/self-hosted environments — deploying and troubleshooting Docker containers, reverse proxies, DNS, and VPNs.
Background in custom PC builds since 2020 and full-stack application development (Python/Flask, JavaScript). Strong communicator with a track record of clear, patient support for non-technical users.
Experience
Warehouse Associate at Amazon Fresh (2026-04 – Present)
- Operate and troubleshoot handheld scanners and internal warehouse management systems, resolving connectivity and login issues to minimize workflow disruption.
- Follow structured system processes to maintain accurate inventory tracking and order fulfillment in a fast-paced, technology-driven environment.
Shift Lead at Dollar General (2024-05 – 2026-03)
- Managed and resolved issues with POS and store technology systems, ensuring smooth daily operations.
- Maintained accurate inventory records and system data integrity through detailed scanning and reporting.
- Trained 10+ new employees on store operations and technology systems.
Education
A.S. in Computer Science – Union College of Union County, NJ (2025-05)
