Jonathan Washington
Result-driven IT professional
Talent
GrovetownMember since September 28, 2026
Programming languages (C#, Python)PowerShellWiresharkProblem-solvingAttention to detailTime managementCustomer service focusTeam leadership
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Programming languages (C#, Python)PowerShellWiresharkProblem-solvingAttention to detail
About
Result-driven IT professional always willing to learn and grow their skills. Demonstrates strong analytical, communication and teamwork skills, with proven ability to multitask in stressful environments.
Experience
Shift Lead at SE Co-Brand Ventures LLC (2021-06 – Present)
- Manage the register, take multiple orders in under a minute, while maintaining quality customer service
- Resolve customer problems in alignment with brand expectations, resulting in a 90% satisfaction rate
- Teach other crew members how to use the POS systems
- Handle 5+ technical problems weekly, reduce Wi-Fi latency, and improve digital display
Student Tutor at Augusta University (2025-09 – 2026-05)
Computer and Cyber Sciences Department
- Tutor for CSCI 1301, CSCI 1302, AIST 2120
- Simplified complex topics for better student comprehension
- Evaluated student understanding to identify areas needing support
Education
Bachelor of Science in Cybersecurity – Augusta University (2026-05)
Skills
Result-driven IT professional
