Joo Park

Assisted customers with order placement. Responded to client queries or complaints by phone or e-mail as appropriate. Answered phone calls (customer complaints, orders, etc).

Sales Representative - Bens Beauty Supply, Inc - 7855 Rappahanock Ave # 3, Jessup, MD 2079

(2010-07 - 2011-11)

• Assisted customers with order placement.
• Responded to client queries or complaints by phone or e-mail as appropriate.
• Answered phone calls (customer complaints, orders, etc).

System Manager - Beauty Zone - 231 North Eutaw Street, Baltimore, MD 21201

(2012-01 - 2015-01)

• Updated clients' contact information and other details in the customer database.
• Assisted with window displays for special promotions.
• Designed advertisements and promotional materials.

Accountant - Sang H Kang & Associates, PA - 8860 Columbia 100 Pkwy, Columbia, MD 21045

(2015-01 - 2022-06)

• Administered accounts receivable (A/R) and accounts payable (A/P), controlled cash flows, and reported weekly.
• Prepared the payroll spreadsheet for employees.
• Interfaced with bank staff for managing the company's bank accounts and documented for loaning.
• Assisted with income tax return work.
• Compiled and managed clients' daily business evidence.
• Kept journal and accounting books.
• Paid business bills and managed payroll for subcontractors.
• Acted as a liaison with accountants.
• Utilized Excel for daily and monthly reports.

HR & Accounting Manager - Kim Engineering - 6100 Chevy Chase Drive, Suite 105, Laurel, MD 20707

(2022-07)

• Create and send invoices to clients and handle all client requests, including sending financial reports.
• Submit all government-related forms (e.g., tax forms, regulatory filings).
• Administer accounts receivable (A/R) and accounts payable (A/P), manage cash flow, and generate weekly reports.
• Prepare and manage payrolls for all employees.
• Serve as a liaison with external accountants and auditors.
• Utilize Excel to prepare daily and monthly reports.
• Conduct internal audits to ensure financial compliance and accuracy.
• Collaborate with other departments to manage budgets and financial planning.
• Lead the recruitment process, including sourcing, screening, and interviewing candidates.
• Manage and administer employee benefits programs.
• Handle employee relations, including addressing questions, concerns, and conflicts.
• Maintain and update all employee records.
• Develop and update company policies and the employee handbook.
• Ensure compliance with all federal and state labor laws and regulations.
• Assist with employee onboarding and training programs.

University of Baltimore