Jordan Mara
Employee engagement and operations professional
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About
Employee engagement and operations professional with experience supporting onboarding, internal communications, employee recognition programs, and cross-functional initiatives. Skilled in coordinating town halls, appreciation events, contests, company meetings, and employee-focused programs while managing logistics, communications, reporting, and stakeholder relationships. Proven ability to build positive employee experiences through strong organization, program administration, process improvement, and relationship management.
Experience
Substitute Teacher - ESS
(2025-11)
- Adapt quickly to changing environments while managing classroom operations and maintaining positive relationships with students, faculty, and staff.
- Demonstrate strong communication, conflict resolution, and leadership skills in dynamic settings.
- Collaborate with administrators and teachers to ensure continuity and a positive experience for all stakeholders.
- Balanced professional responsibilities while completing a Project Management Certificate through Purdue University Global.
Employee Engagement & Communications Specialist - InteLogix
(2025-02 - 2025-10)
- Partnered with Human Resources and business leaders to support employee onboarding, engagement, recognition, and internal communications initiatives across a distributed workforce.
- Led onboarding activities for new employees, coordinating training schedules, documentation, communications, and stakeholder alignment to ensure a positive employee experience.
- Planned and executed employee engagement initiatives including contests, appreciation events, town halls, company meetings, and recognition programs, managing logistics, communications, scheduling, and stakeholder coordination.
- Served as a key member of the HR team, supporting employee-facing communications, organizational initiatives, and culture-building programs.
- Supported enterprise-wide communications for Workday implementation and organizational change initiatives.
- Developed SOPs, onboarding resources, and communication materials to improve employee experience, consistency, and operational efficiency.
- Maintained employee communication platforms and supported programs designed to strengthen engagement, culture, and organizational alignment.
- Tracked participation and engagement metrics, providing insights and recommendations to support future employee programs and initiatives.
SDR Specialist - InteLogix
(2024-01 - 2025-02)
- Built and launched a new SDR program, including onboarding processes, training documentation, SOP development, and performance tracking.
- Coordinated cross-functional initiatives involving sales, marketing, and leadership teams.
- Developed reporting tools and dashboards to support performance analysis and operational decision-making.
- Implemented process improvements that enhanced efficiency, communication, and team effectiveness.
- Supported employee training and development efforts through documentation and knowledge-sharing initiatives.
Marketing Account Executive - Effectv
(2019-06 - 2024-01)
- Managed relationships for a portfolio of 20+ clients while coordinating multiple projects, deadlines, and stakeholder expectations.
- Planned and coordinated client meetings, presentations, conferences, and events while ensuring successful execution of marketing initiatives.
- Conducted reporting and data analysis to evaluate performance and identify opportunities for improvement.
- Collaborated with internal teams to resolve issues, manage timelines, and deliver exceptional client experiences.
- Generated more than $400K in new business through relationship management, communication, and strategic planning.
Sales & Marketing Coordinator - Invitation Homes
(2018-07 - 2019-05)
- Coordinated marketing initiatives, leasing activities, and stakeholder communications for a portfolio of residential properties.
- Managed scheduling, reporting, documentation, and cross-functional coordination to support occupancy goals.
- Assisted with outreach efforts, customer engagement initiatives, and event coordination.
- Maintained accurate records and provided administrative support for operational activities.
Education
Certificate - Project Management - Purdue University Global
Bachelor of Arts - Advertising & Public Relations - The University of Alabama
