Jorge Torres
Server /Guest services Professional
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About
Outgoing, bilingual hospitality professional with restaurant service experience, including two years at an upscale Argentine steakhouse working alongside bartenders to support beverage service and keep a fast-paced bar running smoothly. For the past 7.5 years, has thrived in high-energy, high-volume environments across the San Francisco Bay Area, completing more than 36,400 guest interactions while maintaining a verified 4.97/5.0 rating, including steady composure and friendly service during major events like Dreamforce and SF Pride. California RBS-certified with working knowledge of spirits, wine, and beer.
Known for reliability, a strong work ethic, and making every guest feel welcome.
Experience
Server at Ajijic Tango – Argentine Steakhouse (2015-01 – 2018-12)
Provided full-service dining in a fast-paced, upscale steakhouse, coordinating directly with bartenders to fulfill beverage orders and keep service moving smoothly for a full room of guests.
- Restocked and organized service stations, glassware, and garnish supplies throughout high-volume shifts.
- Built foundational knowledge of spirits, wine, and beer to confidently support guests with recommendations.
- Kept a positive, energetic presence on the floor while coordinating closely with bartenders, bussers, and kitchen staff.
Server at Chili Bang Bar (2014-01 – 2014-12)
Served food and alcoholic beverages in a busy bar and restaurant, maintaining an upbeat, welcoming presence with guests during high-traffic periods.
- Kept the bar and service area clean and organized while processing payments accurately during fast-paced rushes.
Guest Service Professional at Uber Technologies, Inc. (2019-01 – Present)
Delivered friendly, high-energy guest service during more than 36,400 customer trips while maintaining a verified 4.97/5.0 rating.
- Earned Hero and Above & Beyond commendations for outstanding customer service.
- Stayed sharp and welcoming under pressure during major high-volume events including Dreamforce and SF Pride, serving both English- and Spanish-speaking guests.
Server at Additional Restaurant Experience (2013-01 – 2015-12)
Served guests across a Spanish Caribbean restaurant and a Thai restaurant, quickly learning menu and beverage offerings in each fast-paced concept.
Education
Coursework Completed – ITESO Universidad
High School Diploma – Instituto Loyola
