Jose Boudet

Bilingual professional with experience in customer service, administrative support, social media management and communications. Skilled in client relations, problem solving, Microsoft Office, and digital communication. Experienced working in fast-paced environments in both English and Spanish

Administrative Assistant at Infinity Rug Care / Reflection & Shine (2019-06 – 2019-12)

• Confirming and sending equipment to locations
• Creating invoices
• Taking orders
• Filing
• Managing social Media networks and databases

Customer Service at Macys (2018-10 – 2019-01)

• Online order pickup
• Customer returns and exchanges
• Purchases
• Pay Macy's card
• Sell gift card
• Resolve customer complaints and problems with customers (in Spanish and English)

Media Planner at OMD Dominicana (2012-09 – 2015-06)

Manage different agencies and accounts that will develop operational plans for placement of advertising in mass communication and media strategy development. Implementation of reports for clients while monitoring plans and budgets was the main emphasis in implementing these strategies.

Manager Customer Service / Publications Officer at Ministry of Interior and Police (2004-09 – 2011-11)

Evaluate, coordinate, direct and plan functions for the customer service department. Maintenance of the website of transparency and planning public relations.

Executive Director at Fashion Day (2010-08 – 2010-10)

Evaluate, coordinate, direct event planning functions, event communication media, web 2.0 communication systems, public relations and press.

TV AND RADIO HOST at Mega Medios (2005-03 – 2008-01)

• Produce
• Tv and radio host

Master's Degree in Business Communications – Camilo Jose Cela (2010-01 – 2011-12)

Bachelor's Degree in Marketing – Apec University (2001-01 – 2007-12)