Joseph Atchley
Dedicated IT professional, skilled in deploying and maintaining computer and networking equipment.
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About
Dedicated IT professional, skilled in deploying and maintaining computer and networking equipment. Seeking a role offering opportunities for long term professional growth and development.
Experience
Systems Technician - Ignite, Inc. / MTA, Inc. - Ignite, Inc. – 310 The Bridge St Suite 450, Huntsville, AL 35806; MTA, Inc. – 688 Discovery Dr. NW, Huntsville, AL 35806
(2021-01)
Systems Technician at MTA, Inc. (Same Job, New Contract)
- Prioritized and completed 20-30 tickets daily.
- Traveled as needed to support the staff and students within Huntsville City Schools.
- Devices running Windows, ChromeOS, MacOS, GoGuardian, Google Workspace - refresh, repair and troubleshoot.
- Troubleshooting various personal and business level printers.
- Coordinating inventory effort while communicating results across multiple digital mediums.
Systems Technician - Mitchell Computer Services Inc. - 908 6th Ave SE, Decatur, AL. 35601
(2020-09 - 2020-12)
- Resolved computer hardware, software, printing, e-mail and operating system issues.
- Ordered necessary supplies and parts to repair malfunctioning hardware.
- Traveled to meet customers on location to handle hardware and Software issues.
- Established and confirmed VPN connections for Users working from home.
- Assisted in the management of data backups for 50+ Client Companies.
Systems Technician / Print Manager / Help Desk - LDAC via Team IBM/S4 Inc. - Redstone Arsenal – 3443 Honest John Rd. Redstone Arsenal, AL. 35898
(2019-01 - 2020-08)
- Resolved computer hardware, software, printing, Outlook, and operating system issues.
- Order necessary supplies and parts to repair malfunctioning printers and computers.
- Accessed and maintained wiring closets and networking equipment.
- Active Directory Administrator supporting a network of Users on site and via VPN (approx. 500 Individuals)
- Trusted with access to Secret level systems and vaults within a Government DoD environment.
Education
Associate of Science - Dual Focus - Cyber Defense and Cisco Networking - Calhoun Community College (2015-05 - 2018-05)
Bachelor of Science - Computer Science – Concentration in Cybersecurity - University of Alabama in Huntsville (2018-08 - 2020-12)
