Isaiah Estrada
IT Support and Technology Professional
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About
Motivated and detail-oriented IT support and technology professional with hands-on experience in troubleshooting, customer service, inventory management, and operational support. Currently pursuing an Associate in Science in Network Systems Technology with a strong foundation in hardware, software, operating systems, and technical problem-solving. Recognized for adaptability, teamwork, and the ability to perform efficiently in fast-paced environments while delivering excellent customer support.
Experience
Recovery Associate - Home Depot
(2025-04 - 2026-03)
- Maintained organized, fully stocked, and customer-ready sales floor through efficient aisle recovery and merchandising support
- Replenished merchandise from receiving and overhead storage to ensure product availability and inventory accuracy
- Assisted with truck unloading, inventory movement, and distribution of merchandise throughout the store
- Verified pricing, labeling, and product placement to support operational efficiency and customer satisfaction
- Conducted inventory counts and identified damaged, misplaced, or low-stock items for timely resolution
- Operated pallet jacks, forklifts, and warehouse equipment safely and efficiently (if certified)
- Maintained compliance with company safety, cleanliness, and loss prevention standards
- Built and maintained promotional displays, seasonal setups, and endcap presentations
- Collaborated with multiple departments to support daily operations and improve workflow efficiency
- Helped prepare the store for opening by ensuring displays, aisles, and inventory were presentation-ready
Cook - Rib City
(2020-01 - 2025-02)
- Prepared food in a high-volume kitchen environment while maintaining quality, consistency, and food safety standards
- Utilized multiple cooking techniques including grilling, frying, sautéing, and baking
- Followed recipes and preparation guidelines accurately to ensure customer satisfaction
- Maintained organization and efficiency during fast-paced shifts and peak business hours
- Worked collaboratively with kitchen staff to support smooth daily operations
Cart Attendant & Stock Associate - Walmart
(2018-07 - 2018-09)
- Maintained organized cart availability and ensured parking lot cleanliness and safety
- Restocked shelves and supported inventory management to maintain store presentation standards
- Assisted customers with locating merchandise and provided excellent customer service
- Supported daily store operations through teamwork, communication, and attention to detail
Crew Member - Burger King
(2017-06 - 2017-06)
- Delivered fast and friendly customer service in a high-volume fast-food environment
- Assisted with food preparation, cashier duties, and kitchen operations
- Developed strong communication, multitasking, and teamwork skills
- Gained early exposure to operational systems and technology used in fast-food service environments
Education
Associate in Science - Network Systems Technology - Florida South Western State College (2026-12)
