Resilient, adaptable, and coachable.
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Strong communicator who consistently outperforms company goals and expectations. Dedicated to learning, growing, and succeeding towards future goals. Highly sensitive to changing customers needs, with a track record of meeting sales and customer satisfaction goals.
Valet Manager - April, 2015 to May, 2022 City Valet, Inc. Boston, MA
Collected money from customers, and made nightly deposits. Strong communication skills.
Evaluated the performance of all staff members.
Prepared staff schedules, and pay-roll.
Coordinated with other management staff as necessary. Managed guest requests.
Ensured optimal customer service support was provided. Prepared monthly staff performance reports.
Handled courteous treatment of customers when necessary with integrity, and poise, and resolved guest service issues.
Gutter Installer - November, 2022 to May, 2023
Donohue Seamless Gutters - Scituate, MA
Measured and cut materials for installation.
Handled routine repairs and installations on gutters and roof fixtures.
Directed the loading and unloading of equipment.
Charged with driving the company trucks and keeping a clean, and safe work area. Keeping track of equipment, and material for inventory purposes.
Ran a crew for multiple jobs. Custom gutter installation, gutter repairs, and cleaning.
Mover - December, 2014 to August, 2023 A Moving Affair - Boston, MA
Loaded, packed and unpacked items.
Assembled, disassembled furniture for residential and commercial accounts. Provided safe, on-time and dependable transportation.
Assisted customers during the moves with excellent customer service.
Public Works - May, 2015 to August, 2015 Boston Public Works - Boston, MA
Proper disposal of waste, promoted health and well being of the community. Highly skilled in providing maintenance services.
The willingness to accept other job responsibilities as needed.
Landscape Worker - May, 2023 to August, 2023 Foster Creative Designs, LLC - Bourne, MA
Planted flowers, shrubs, and trees, applied pesticides, and fertilizers.
Mowed, trimmed, and edged residential properties.
Used tools such as shovels, rakes, wheelbarrows, mowers, and trimmers to complete tasks, maximizing productivity.
Collaborated with a team of 3 landscapers to install and maintain features like retaining walls, fountains, birdbaths, and waterfalls.
Business Management - Some college (No degree) Bunker Hill Community College - Boston, MA
