Joseph Panico

Versatile professional with a background in Operations and Executive Support. I bring 5+ years of hands-on experience managing complex logistics, executive communications, and business operations, including direct support for Senior-level leadership.

SKILLS & ABILITIES :

Cvent, Eventbrite, Social Tables, Google Calendar, Salesforce, MS Office Suite, Google Workspace, SharePoint, Expense Reporting, Calendar Management, Canva, Photo Editing, Basic HTML/CSS

2023-2025 Operator/Manager PPCHL West Orange, New Jersey

• Responsible for payroll, scheduling, training, and performance reviews for a team of twenty employees. Developed my team by assigning tasks, setting objectives, and encouraging teamwork

. • Oversaw daily business operations while strictly complying with OSHA, FDA, and food safety regulations. Responsible for inventory, procurement logistics, maintenance inspections, and relationships with over fifteen vendors.

• Implemented customer service procedures, executed seasonal marketing campaigns and strategies, and worked with senior management to create and carry out action plans.
• Responsible for company website and social media

2023 Guest Services Internship Prudential Center Newark, New Jersey

• Put together detailed event plans, including run-of-shows and final reports, to easily track deadlines and share key results with the management team.
• Worked directly with multiple vendors and venue teams to ensure everyone was on the same page regarding event needs, contracts, and safety checks.
• Quickly solved complex issues during events like last-minute seating changes with practical solutions that kept guests happy and the event running smoothly.
• Managed the setup and tear-down logistics for large events, with clear communication with all teams to keep the schedule on track and avoid delays.

2020-2022 Personal Assistant to the Senior Vice President Willis Group Holdings Short Hills, New Jersey

• Coordinated travel arrangements and itineraries for business trips and meetings.
• Prepared and organized meeting agendas, minutes, and follow-up actions.
• Maintained confidential files and sensitive information with discretion and accuracy. • Answered telephone calls from customers or clients where necessary.
• Performed data entry tasks into various software programs including MS Excel spreadsheets.

Rutgers/BS/Marketing