Joshua Brinker

Dynamic professional with extensive experience in customer engagement and relationship management. Demonstrated ability to resolve customer inquiries efficiently, promoting a loyal customer base and repeat business. Utilizes strong active listening skills to tailor solutions to individual needs, ensuring a personalized service experience. Eager to leverage expertise in fostering customer loyalty and satisfaction in a fast paced environment.

Inventory Specialist - D & W Freshmarket - Grand Rapids MI

(2025-09)

• Managed inventory levels to ensure optimal stock availability and minimize excess.
• Conducted regular audits of inventory to identify discrepancies and implement corrective actions.
• Resolved discrepancies in inventory records through detailed investigation and reconciliation.
• Assisted in the preparation of monthly inventory reports for management review.
• Monitored and adjusted inventory levels based on sales trends and seasonal variations.
• Employee of the month January 2026

Special Education Paraprofessional - Hope Community Academy - St. Paul MN

(2025-02 - 2025-08)

• Facilitated individualized education plans (IEPs) for students with diverse learning needs.
• Assisted teachers in classroom management and instructional strategies.
• Supported students in daily activities, promoting independence and social skills through structured guidance and encouragement.
• Assisted in the organization of educational activities and field trips, ensuring safety and accessibility for all participants.
• Adapted instructional materials and activities to meet the varying needs and abilities of students, promoting an inclusive educational experience.
• Developed strong relationships with students, fostering trust and encouraging open communication regarding their learning experiences.
• Contributed to the development of classroom resources and materials tailored to support diverse learning styles.

Sales Representative - Harley Automotive Group - Oakdale MN

(2016-05 - 2025-12)

• Exceeded sales targets by 20% through strategic prospecting and relationship-building techniques with clients.
• Developed comprehensive product knowledge to effectively communicate benefits and features to potential customers.
• Utilized CRM software to track sales activities and manage customer interactions, enhancing overall efficiency.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain client satisfaction.
• Developed and maintained strong relationships with key accounts, ensuring loyalty and repeat business.
• Established and maintained a robust pipeline of potential clients through consistent outreach efforts.
• Conducted regular follow-up calls and emails to nurture leads and foster relationships with prospects.
• Managed time effectively to meet deadlines and prioritize tasks in a fast paced sales environment.

Sales Manager - Royal Sales Inc. - Minneapolis MN

(2008-10 - 2016-04)

• Led a team of sales representatives, providing training and support to enhance performance and achieve targets.
• Developed and maintained strong relationships with clients to foster loyalty and repeat business.
• Consistently achieved sales targets through effective prospecting and lead generation strategies.
• Utilized CRM software to track sales performance and manage customer interactions efficiently.
• Implemented a follow up system to maintain contact with prospects and nurture relationships.
• Negotiated contracts and pricing agreements with clients, ensuring mutual benefit and long term partnerships.
• Coached team members on effective sales techniques and customer engagement strategies to drive performance.
• Identified key performance indicators and established benchmarks to assess individual and team success.
• Created tailored sales presentations for diverse client segments to effectively communicate value propositions.

Bachelor of Science - Business Administration - Winona State University (2001 - 2005)