Joshua Lopez

I bring extensive experience in IT consulting and systems administration, having worked with a range of clients across industries such as hospitality, legal, healthcare, and construction. At Ntiva, I currently serve as an IT Advisor, where I assess infrastructure, recommend technology solutions, and support digital transformation efforts. Previously, I operated as a Senior IT Consultant, delivering hands-on support for hardware, networking, software, and cybersecurity, while also helping clients manage budgets and procure tailored IT solutions. My role as IT Manager at The St.

Anthony

Hotel included overseeing the hotel's entire IT operations, ensuring data security, system reliability, and excellent support for both staff and guests. Throughout my career, I have combined technical expertise with strong customer service, consistently delivering strategic IT solutions that align with business goals.

Training and Certs

 Cybersecurity & DoD Compliance – Breach Secure Now

 Liongard – Engineering & Customer Success Certifications

 ConnectWise – Security & Service Technician Training

 Microsoft 365 – Administrator & Security Training

 Multi-Factor Authentication Training

 CompTIA A+ & Health IT Technician (Previously Certified)

 Azure Automation and Optimization Essentials

 Introduction to AWS CloudFormation

 Introduction to SD-WAN

 Jira: Basic Administration

 Putting ITIL Into Practice

Award

• Employee of the year for Sirius Computer Solutions

With over 15 years of hands-on experience in the IT industry—primarily within Managed

Service Provider (MSP) environments—I bring a strong, well-rounded technical background and a passion for solving complex challenges. My career has equipped me with deep expertise in system infrastructure, cloud services, and cybersecurity best practices.

I have supported and implemented solutions across a wide range of technologies, including:

 Windows Server (2008–2022), Active Directory, and Group Policy

 Virtualization via Hyper-V and VMware

 Networking and Firewalls (DNS, DHCP, SonicWall, Fortinet)

 Azure and Microsoft 365 administration and migration

 Backup and Disaster Recovery with Datto and Veeam

 VoIP systems, structured cabling, and endpoint support

 Security tools such as Proofpoint, MFA, and policy enforcement

I continuously stay up to date with industry standards, including NIST security frameworks,

and I’m currently advancing my skills through AWS and ServiceNow ITSM training on EdX.

While I’m not currently certified, my practical experience and dedication to continued learning allow me to deliver enterprise-level IT solutions that align with both technical and business objectives.

I took college courses to further my career as a Network Admin and Support Specialist.