Joshua Manigault

I earned my degree in Anthropology, and have worked in customer service for 7 years. Through my work experience I have found a passion for literature and promoting more reasons to be excited about reading to my community.

Team Manager at Walgreens (2025-06 – Present)

• Opened and closed the store, counting and reviewing the store funds to distribute to cash registers.
• Delegated tasks to employees throughout the day to run store activity efficiently.
• Routinely withdrew excess funds from registers, maintaining best practices for the store.
• Restocked shelves and assisted with setting up for seasonal merchandise changes.
• Facilitated vendor shipments to the store, delegating vendor representatives where to deliver stock.

Team Member at Whole Foods Market (2025-06 – 2025-07)

• Welcomed customers to the store, and answered questions about items on sale.
• Worked as a cashier to check out customer’s groceries.
• Helped customers find store products throughout the supermarket.
• Returned products that customers did not want to the proper shelves and isles.

Off-Site Manager at Semicolon Bookstore (2024-06 – 2025-01)

• Hosted and accommodated guest authors for book signing events.
• Assigned employees to work as vendors at conferences and diversity showcase events.
• Assembled booklists for off-site events, curated to compliment cultural relevance.
• Led community engagement meetings for outdoor events.
• Promoted literacy for middle and high school students by hosting field trips to the store with book giveaways.

Night Auditor at Hosteling International Chicago (2023-08 – 2024-06)

• Welcomed new guests upon their arrival and facilitated the check-in process.
• Helped guests book their stays in person and via phone.
• Maintain all shift reports and necessary daily paperwork, including a record of overnight fees, sale of goods, and rentals.
• Managed the hotel's financial activities overnight to ensure accuracy and provided reports to management.
• Verified all charges to guest bills. Routinely reconciled receipts with cash drawers.
• Handled unruly guests with proper warnings and removed without disturbing present guests.

Pharmacy Customer Service Associate at Walgreens (2023-10 – 2024-01)

• Worked as a cashier at the store front.
• Worked in the pharmacy to assist with making prescriptions and ringing up customers.
• Closed the store and faced shelves.
• Restocked shelves and assisted with setting up for seasonal merchandise changes.
• Labeled, Filled and stocked incoming prescriptions in the pharmacy.

B.A. in Anthropology – State University of New York at Potsdam (2013-08 – 2018-05)