Joy Swancutt

Accomplished CEO with over 10 years of experience in managing organizations, driving annual growth, and ensuring exceptional client service. Proven ability to automate processes, generate leads, and foster strong customer relations. Skilled in QuickBooks, communication, and decision-making, with a tech-savvy and positive attitude. Eager to leverage extensive leadership and operational expertise to contribute to organizational success.

CEO - MZ CONCRETE PUMPING INC

(2013-01)

• Directed overall organizational strategy to enhance annual output.
• Ensured exemplary service delivery to a diverse clientele, encompassing both established and new customers.
• Pioneered the automation of service delivery processes to improve efficiency.
• Contributed to lead generation and cultivated strong customer relationships.

MISS DEBBIES DAYCARE

(2012-01 - 2016-12)

• Provided sole supervision for all children within the daycare facility.
• Engaged children with captivating storytelling sessions.
• Facilitated the development of essential communication and social skills.
• Managed daily meal preparation, ensuring children received three nutritious meals per day.
• Optimized learning periods for early literacy and numeracy (ABCs and 123s).

SELF EMPLOYED

(2010-01 - 2015-12)

• Executed comprehensive house cleaning services with a team of two additional employees.
• Strategically scheduled client appointments to maximize efficiency.
• Successfully secured cleaning contracts through competitive bidding within the local area.
• Oversaw and managed all employees within the cleaning firm.
• Initiated client communications for lead generation and business development.

Ged - Ortega high school