Juan Alba

Operations and production professional with 7+ years of experience leading teams of up to 30 associates, managing inventory in SAP, and maintaining quality control in ISO 9001 environments. Hands-on background in equipment troubleshooting, materials handling, and HVAC installation; currently completing an HVAC Associate of Applied Science. EPA Universal Certified and bilingual in English and Spanish.

HVAC Installer Apprentice at Rite Way (2026-06 – Present)

• Install, connect, and test residential HVAC systems under the direction of licensed technicians.
• Assist with ductwork, refrigerant line sets, and equipment placement on new installations.
• Apply EPA Universal certification and HVAC coursework on the job while building hands-on field experience.

Computer Operator II at CGI Federal (U.S. Department of State contract) (2022-10 – 2026-06)

• Promoted from Book Associate to Passport/Card Print Operator to Computer Operator II / Lead within six months.
• Led a team of 30 associates to ensure smooth daily operations and steady workflow.
• Printed an average of 3,000 passport books per shift on BMOne printers, receiving books through the TDIS system.
• Performed quality control on every passport, inspecting each book for defects before release and sustaining a 100% accuracy rate.
• Verified customer information in TDIS, confirming address accuracy on each order.
• Troubleshot printer hardware to minimize disruptions and keep production on schedule.
• Communicated updates and needs across team members and management to resolve issues quickly.

Production Associate IV at Avanos Medical (2020-08 – 2022-10)

• Led department operations and assigned 15 associates to weekly jobs across the production floor.
• Produced about 2,500 medical units per day with a full team (catheters, powder-filled syringes, and other medical devices), fulfilling made-to-order process orders, each for a different product.
• Confirmed orders and tracked production progress in SAP, maintaining 90% inventory accuracy.
• Managed process orders weeks in advance for a facility operating under ISO 9001 standards.
• Troubleshot machinery to keep production running continuously.
• Collected daily production numbers and processed scrapped product both physically and in SAP.

Material Handler at Avanos Medical (2019-11 – 2020-08)

• Managed material movements and inventory in SAP, ensuring accurate counts and prompt replenishment.
• Maintained warehouse organization to support manufacturing operations.

Production Associate III at Avanos Medical (transitioned from Halyard / Avent) (2019-01 – 2019-11)

• Served as team lead, overseeing the production line's daily process orders.
• Prepared process orders a week ahead and kept documentation organized and accurate.
• Adapted operations through the company's transition from Halyard to Avanos.

Production Associate II at Halyard / Avent (2018-03 – 2018-12)

• Supported manufacturing and production as part of a team.
• Prepared process orders in advance to keep production on schedule.

Medical Assembler at Cor-Tech, placed at Halyard / Avent (2017-09 – 2018-03)

• Assembled medical products on the production line as a contractor placed with Halyard / Avent.
• Supported production lines and upheld quality standards.

General Associate at HomeGoods Distribution Center (2016-11 – 2017-07)

• Supported warehouse and distribution center operations, including inventory and packaging.

HVAC Helper at Protech Air Conditioning and Heating (2014-09 – 2016-03)

• Assisted with HVAC installations, ductwork, and refrigeration at residential and commercial job sites.
• Read blueprints to support accurate, code-compliant installations.
• Drove company trucks to job sites and provided customer service throughout each job.

Associate of Applied Science (AAS) in HVAC – Pima Community College (2025-01 – 2026-2027)