Natasha Baird

Seasoned hospitality professional with over 25 years of diverse experience across the restaurant, bar, and service industry. Brings a comprehensive background in both front-of-house service and operational management, complemented by a strong commitment to continuous learning and professional development. Proven track record of strong leadership, consistently driving operational success in high-volume, fast-paced environments.

Delivery Driver - DoorDash - Tucson, AZ

(2025-11)

• Managing independent logistics to ensure timely and accurate delivery of orders.
• Providing professional communication and reliable service to customers.

Waitress / Server - Cracker Barrel - Tucson, AZ

(2025-10)

• Delivering high-quality service in a high-volume, fast-paced family dining environment.
• Ensuring guest satisfaction through attentive service and efficient order management.

Server - Chilies - Tucson, AZ

(2025-03 - 2025-05)

• Coordinated table turnover for speed and efficiency to maximize restaurant capacity.
• Resolved customer complaints with empathy, ensuring positive service recovery.
• Collaborated with team members to maintain a clean and welcoming dining area.

Server Assistant - Red Prime Steakhouse - Oklahoma

(2024-11 - 2025-02)

• Enhanced dining experiences through efficient and attentive table service.
• Streamlined pre-shift preparations by optimizing workflow for service staff.

Bartender and Server - Shabangs - Monkey Island, OK

(2024-03 - 2024-11)

• Provided exceptional service in a fast-paced environment.
• Trained new employees on service standards and operational procedures.

Bartender/Server - Northern Arapaho Casino - Wyoming

(2023-08 - 2024-01)

• Trained new serving staff on operational procedures and service standards.
• Up-sold premium drink selections, exceeding sales targets.

Server - Choctaw Casino - Oklahoma

(2023-06 - 2023-11)

• Addressed customer concerns efficiently, ensuring positive service recovery.
• Demonstrated excellent communication skills in interacting with diverse clientele.

Server - Cedar Bar - Wyoming

(2023-01 - 2023-06)

• Maintained efficient service flow in a busy bar setting.
• Handled cash transactions and maintained accurate register balances.

Bartender - Silver Dollar Bar (The Wort Hotel) - Jackson, WY

(2020-10 - 2022-11)

• Managed high-volume drink orders and POS transactions with precision.
• Maintained a clean, organized bar area in compliance with all safety standards.

Cocktail Waitress - Million Dollar Cowboy Bar - Jackson, WY

(2020-05 - 2022-07)

• Managed cash and card transactions with accuracy and attention to detail.
• Developed strong communication and problem-solving skills in high-pressure situations.

Lead Bartender Supervisor - Snow King Resort - Jackson, WY

(2018-12 - 2020-03)

• Supervised bar operations and staff, ensuring smooth, efficient service.
• Managed inventory, restocked supplies, and upheld high service standards.

Lead Bartender and Server - Lakeside Lodge - Pinedale, WY

(2016-07 - 2020-11)

• Provided professional service in a casual fine dining atmosphere.
• Managed beverage service and guest interactions with a focus on hospitality and consistency.

Family Management - Homemaker

(2015-01 - 2016-12)

Server - Chilis - Durant, OK

(2014-01 - 2015-12)

• Delivered prompt and friendly service in a high-volume restaurant setting.
• Maintained knowledge of menu items and promoted specials to enhance guest experience.

Family Management - Homemaker

(2010-01 - 2014-12)

School Bus Driver - Marana School District - Marana, AZ

(2007-05 - 2010-12)

• Ensured the safe and timely transportation of students to and from school.
• Maintained strict adherence to safety protocols and traffic laws.

Server - Chilis - Oro Valley, AZ

(2007-03 - 2010-12)

• Provided prompt and friendly service in a high-volume dining environment.
• Collaborated with team members to ensure efficient operations and guest satisfaction.

General Educational Development